Echo Wang Email & Phone Number

Canada

•Provide strong and efficient support to key account customers especially Amazon for customized operation solutions and cost analysis by internal coordinations with differenct functions and destination countries. Successfully coordinated and launched two new lanes from US outbound to MY/TH for Amazon.•Proactively support performance enhancement for Amazon and consistently drive the optimization of performance by providing comprehensive solutions .•Support sales lead for comprehensive operation solutions and present proposals to potential customers for bidding. •Lead the implementation and intergration of operation solutions for newly onboarded customers.

Shenzhen, Guangdong, China

• Coordinated the projects of overseas expansion at corporate level, successfully deployed the country offices of SG, JP and US.• Consistantly managed MOP for oveaseas network expansion projects. • Coordinated the general management of existing overseas network, taking care of escalations.• Facilitated the operation performace enhancements of overseas countries. • Provided the routine training for overseas operation teams. • Coordinated the solutions for account customers.• Drive the optimization of existing operation process for international business.• Coordinated and interviewed for the international operation team recruitement.

Singapore

• Drive the performance enhancements at regional level by KPI analysis. • Facilitate the operation performance improvements with Asian countries. • Maintained databases at region level to make sure data flow timely and accurately to provide customers with transparent tracking information of each single package. • Conduct systems trainings to country IE.• Managed the performance review reports and analysis for weekly management review meeting.

Singapore

•Provided analytics support to management, world wide/region wide team members.•In charge of demand forecasting for specific products and market sizing analysis.•Interfaced with multiple cross-functional operation teams to support product availability, optimize inventory.

Master Of Science - Ms, Industrial Engineering

Bachelor Of Science - Bs, Computer Science