Echo Wang Email & Phone Number

Canada

• Provide strong and efficient support to key account customers especially Amazon for customized operation solutions and cost analysis by internal coordinations with differenct functions and destination countries..
• Proactively support performance enhancement for Amazon and consistently drive the optimization of performance by providing comprehensive solutions.
• Support sales lead for comprehensive operation solutions and present proposals to potential customers for bidding.
• Lead the implementation and intergration of operation solutions for newly onboarded customers.

Shenzhen, Guangdong, China

• Coordinated the projects of overseas expansion at corporate level, successfully deployed the country offices of SG, JP and US.
• Consistantly managed MOP for oveaseas network expansion projects.
• Coordinated the general management of existing overseas network, taking care of escalations.
• Facilitated the operation performace enhancements of overseas countries.
• Provided the routine training for overseas operation teams.
• Coordinated the solutions for account customers.

Singapore

• Drive the performance enhancements at regional level by KPI analysis.
• Facilitate the operation performance improvements with Asian countries.
• Maintained databases at region level to make sure data flow timely and accurately to provide customers with transparent tracking information of each single package.
• Conduct systems trainings to country IE.
• Managed the performance review reports and analysis for weekly management review meeting.

Singapore

• Provided analytics support to management, world wide/region wide team members.
• In charge of demand forecasting for specific products and market sizing analysis.
• Interfaced with multiple cross-functional operation teams to support product availability, optimize inventory.

Master Of Science - Ms, Industrial Engineering

Bachelor Of Science - Bs, Computer Science