Nate Steffenhagen Email & Phone Number

Eau Claire, WI, US

Redmond, WA, US

• Lead Respondus’ security & compliance projects and audits (e.g., TX-RAMP, SOC 2, HECVAT, and others)
• Work with teams such as Data Privacy, R&D, Legal, and HR to ensure audit readiness and security compliance across the organization
• Conduct vendor risk assessments, including new vendors and periodic reviews of existing vendors
• Assist with vendor security requests from Respondus customers
• Assist with periodic review of company policies and procedures
• Facilitate management risk assessment and periodic Business Continuity/Disaster Recovery tests

In between roles, I took the time to carefully find a remote-based at an employee-focused employer that would be a great mutual fit and provided ongoing career growth. During this time I also focused on attending to personal/family matters, started formal education and preparation for CISSP certification (to add to my agile/scrum certification) through a.

Altoona, WI, US

- Managed IT infrastructure & support team of 4+ direct reports in areas of end-user & endpoint support (ITSM tickets), server/system administration, PC/network and cloud support, and facilities. Provided leadership oversight, reporting, technical planning/review, also team management including one-on-one sessions, coaching & development, time card.

Armonk, New York, NY, US

- Providing test management consulting and test services on the business transformation implementation of a commercial transportation client's automotive fleet management system using Infor EAM - Enterprise Asset Management(similar/sub-component of ERP). This includes full procurement process (Offer, Contract, PO, Invoice, etc.), vehicle tracking and.

Armonk, New York, NY, US

- Managed team of 11-14 international testers/consultants and the related program that tests and provides remediation consultation for web application security vulnerabilities (OWASP) for all of IBM's 200+ Internet facing and critical internal applications.- Defined requirements and oversaw creation and updates/testing for related applications.

Armonk, New York, NY, US

- Led teams of up to 11 international developers and support personnel, supporting hundreds of Lotus Notes databases and over twenty customer groups with thousands of international users.- Defined and/or translated user needs into requirements for multiple releases.- Estimated/wrote support contracts for internal customers prior to engagement..

Armonk, New York, NY, US

- Test Manager & Defect Manager on projects ranging from Lotus Notes applications, various web applications to complex automated circuit board factory automation software.- Application developer on over a dozen applications (LotusScript, Lotus Notes/Domino, Excel, DB2)- Primary and joint end user support - Joint system administration for entire Rochester.

Madison, WI, US

On return from summer internship resumed prior role- Manage 80+ node NetWare 3.12 LAN- Assist with administration of UNIX server and WAN equipment- Various trouble shooting and upgrading (hardware & software)- User training and support- Located at UW Health Eau Claire clinic, formerly known as Eau Claire Family Medicine Clinic

Boston, MA, US

Lotus Notes development and network fax setup

Madison, WI, US

- Manage 80+ node NetWare 3.12 LAN- Assist with administration of UNIX server and WAN equipment- Various trouble shooting and upgrading (hardware & software)- User training and support- Located at UW Health Eau Claire clinic, formerly known as Eau Claire Family Medicine Clinic

Provided backend support services for a local ISP with new user setup, troubleshooting/support using Linux administration and computer networking (physical connections, DNS, etc).

Bba, Management Information Systems

General & Computer Science

Diploma, High School