Ed Hartley Email & Phone Number

Sheffield, Gb

London Area, United Kingdom

Responsible for delivering the build-out of the Smartest Energy's global footprint, and broader-based strategic business development activities across the shareholder group.

Sheffield, England, United Kingdom

Circular Fuels Ltd (CFL) is a joint venture between Dimeta (a joint-venture between SHV Energy and UGI International; two of the worlds largest LPG market players) and KEW Technology (a sustainable energy solutions company).CFL is a specialised project development company, which develops construction-ready rDME production plants using KEW’s proprietary advanced gasification technology. This strategic collaboration is demonstrating the viability of converting renewable and recycled carbon feedstock into renewable liquid gas, and initially delivering a first-of-a-kind plant, producing 50 kilotonnes of rDME per year from municipal solid waste.CFL has an exciting and important ambition to help achieve net zero targets, through a roll-out of rDME plants across Europe and the US.

Chesterfield, England, United Kingdom

• UK responsibilities as below; however, after a strategic group decision to exit European Energy Markets following the European energy crisis– managing the UK and European businesses through portfolio divestment – commercial negotiations, delivery of exit plans including migration and unwinding the businesses financial and regulatory responsibilities• Transformation role delivering the French, Belgium and Netherlands market exit plans – divestment transactions and natural wind-down strategies with respect to customer portfolios and European trading activities• Lead role on programme co-ordination of transformation projects, and restructuring / consultancy partners. Co-developing strategies and solutions, whilst supporting external discussions to de-risk and facilitate ongoing plans• Interim-Risk Director – overseeing European Energy Marketing risk agenda, and ensuring ongoing focus on necessary controls frameworks and oversight to deliver BAU and wind-down activities

Chesterfield, England, United Kingdom

• Full P&L responsibility for the UK Natural Gas Business, defining and delivering growth plans to support UGI Energy Marketing aspirations• Identify market opportunities and develop products and propositions for the SME and I&C segments• Oversee UK operations - marketing, sales, on-boarding, billing/collections, and the e2e customer life cycle• Execute growth plans to achieve sales through direct and indirect channels - build strong relationships with key strategic partners• Work closely with European trading operations/risk/compliance and collaborate with international colleagues to achieve group business objectives• Manage the Regulatory & Compliance Risks in this ever-changing complex environment • Implement business processes and systems needed to support ambitious growth plans whilst developing a robust business that can evolve and maintain high standards of service and financial control• Maintain an effective organization in a rapidly growing business, optimizing operating costs with technology and focusing on lean process development.

Chesterfield, Derbyshire, United Kingdom

• Embed a high performing customer services organisation, through developing processes and appropriate individuals to deliver strong customer and business outcomes• Lead a “Learning Organisation” where training, best practice and new ideas are rigorously implemented • Ownership for e2e processes, systems and tools that drive the customer journey from order to cash, whilst maintaining a lean, well-controlled and compliant environment• Delivery through a culture of continuous improvement to achieve operational excellence, that allows delivery on critical productivity initiatives• Provide services to our customers that achieve the highest standards of speed, response, consistency and accuracy, through a choice of customer channels• Optimise costs throughout growth, using technology and lean design; whilst minimising financial exposure and risk through areas such as, bad debt, revenue assurance and industry compliance• Drive retention through service, and collaborate with commercial/pricing team to deliver life cycle management

Leicester, United Kingdom

• Responsible for the e2e across Acquisition, Renewal, Move and Leave customer journeys across British Gas’s non-domestic business. Focus on maximising customer and commercial outcomes, whilst ensuring compliance and ongoing cost optimisation through technology and lean design• Lead c.80 FTE across multiple sites to deliver complex processes that constantly exceed the e2e customer journey outcomes, including multiple customer facing and operational teams• Establish appropriate governance, performance management and controls frameworks to provide assurance, and drive continuous improvement• Ensure effective Business KPIs and Quality Assurance frameworks are embedded and effectively delivered • Maximise growth opportunity through continuous improvements to drive customer satisfaction, performance, and optimise OPEX through simplification and ongoing failure and demand reduction• Responsible for delivering regulatory performance and compliance against the Supplier Licence Conditions and all other legal commitments and obligations• Oversee Ofgem reporting and communications – developing industry change, RFI’s and investigation responses

Leicester, United Kingdom

• Lead and develop operational teams to maximise value, embed customer centric processes, whilst driving commercial and compliance controls• Lead c.140 FTE across multiple sites, ensuring operational performance is delivered. Ensure that SME and I&C sales processes are effective and efficient to maximise customer experience and commercial value• Develop, implement and performance manage a 1st class quality, compliance and control frameworks to manage risk and industry obligations. Ensure all processes adhere to all commercial and regulatory requirements• Responsibility for operating highly (industry) regulated teams, and manage and control 3rd party commercial contracts to ensure they provide maximum ROI and meet all operational and regulatory requirements• Develop and maintain commercial strategy focusing on process improvement to drive growth, whilst focussing on cost management, optimised cost to acquire and retain, and implementing lean processes and controls• Review and make recommendations to evolve channel strategy, drive significant business change across people, processes and technology• Implementing effective business readiness, post-delivery transition plans, and provide ongoing updates to the board, and external stakeholders and regulators

Leicester, United Kingdom

Lead the sales and marketing design and business readiness to deliver the business onto a new £40m SAP solution• Drive exec and senior business engagement to ensure requirements and solutions support strategic direction and cost management plans• Lead a large project team of business experts, functional consultants, process analysts, plus a wider virtual team of stakeholders and experts across the business• Drive the design activity and engagement across the wider business to ensure future vision and business requirements are successfully delivered• Realise commercial benefits through optimising business processes and customer experience whilst reducing current risk and cost exposure• Drive business readiness plans to deliver a cultural and technical step change to support future customer and commercial strategies• Manage commercial contract to ensure that scope is maximised and delivered within time and budget

Leicester, United Kingdom

Following an internal re-structure, lead a team to drive commercial performance across the new SME p&l. Ensure that sales and customer service teams have robust plans achieve business targets through effective performance and relationship management across the new structure. • Lead a team of business partners and analysts to provide an environment of challenge, with business support and insight across all areas of performance• Support the business to ensure that performance and initiatives are accurately tracked against financial plans and targets• Create a deep understanding of customer and commercial performance drivers and lead change plans to mitigate risk and indentify investment needs• Provide decision support and insight around improvement plans and future opportunities• Provide support and business intelligence to develop new strategies and plans• Promote effective relationships and cross functional activity across the new structures to drive the broader OGSP

Leicester, United Kingdom

Develop and implement commercial strategy and plans to drive growth and service excellence within the Medium Enterprise p&l• Develop deeper competitor intelligence and new pricing strategies and propositions to drive significant portfolio growth within the medium enterprise market• Develop portfolio insight, identify target market strategies, manage portfolio risk, OPEX and cost base management. Drive all aspects of operational performance management• Identify marketing needs, and develop products and services to leverage growth and competitor advantage using new technologies and best practice across other industries• Implement test & learn activities to identify additional opportunity through alternative acquisition and renewal approaches• Identify business improvements and deliver change to maximise customer experience through 1st class account management• Develop models to identify core customer dissatisfaction reasons and lead change / share best practice across wider Ops functions• Lead SMART metering roll-out across portfolio and develop new customer propositions

National, Uk

Deliver business insight and management information across Shared Services (Metering, Billing and Payments, Smart Metering programme, Metering Operations, Debt and Credit Operations), as well as New Energy (BGNE) and Community Energy (BGCE) businesses.• Lead a successful team of business partners and technical developers to provide robust, accurate MI and BI across multiple sites and business areas• Deliver new change and insight across the business within challenging timescales; provide ad-hoc support around business risks and issues• Drive improvements in MI infrastructure and systems to maintain a first class service to customers• Provide the exec and multiple leadership teams with reliable MI and tactical insight; maintain excellent stakeholder relationships to drive proactive support• Support BG change plans, forecasts and projects with insight and MI solutions

Manchester, United Kingdom

Manage the electricity imbalance portfolio and develop resolve root cause and business solutions to resolve financial risk. Create a detailed understanding of the various industry and business drivers and manage business and 3rd party relationships and processes to reduce exposure.• Lead projects and initiatives to develop accurate business models / forecasts to determine future strategy of imbalance recovery. • Help drive strategy with business partners, and provide necessary information and knowledge to drive improvement.• Develop and deliver new innovative solutions to reduce / recover imbalance, and eliminate drivers to reduce future impact.• Drive imbalance agenda via process owners and industry parties. Identify and create working partnerships.• Drive process improvement across our offshore partners to ensure all support activity and imbalance processes are efficient and effective – driving maximum ROI.

Leeds, United Kingdom

Manage Data Aggregator and Data Collector 3rd party commercial framework agreements to drive optimum performance and financial value to BG Residential.• Manage national DA contracts responsible for ensure metered consumption (c.£15bn) is accurately settled as per the supplier purchase mechanisms• Manage DC contracts to optimise all meter reading and data flow performance across various industry and BGR operational work streams• Drive BGR settlement performance via internal process owners / project initiatives to achieve 97% industry target. (c.£1bn liability for failing to meeting industry requirements)• Manage internal off shoring impacts / process with respect to DC / DA functions• Manage SAP implementation impacts to 3rd parties during 4 yr delivery plan

Bsc, Materials Science And Engineering

Materials Science and Engineering (BSc)

Education record