Ed Jackson Email & Phone Number

Tampa, Florida, United States

Tampa/St. Petersburg, Florida Area

• Led the new firm wide operational risk framework migration for Auto Operations, Business Banking Collections, Card Collections and Consumer Overdraft Collections. Develop and implement forward-looking strategy that transforms the monitoring of metrics without sacrificing a business connection. Effectively communicate plans and materials while leading Control Managers through the executional challenges of an agile launch.• Utilize thought leadership that influences senior management to effectively guide Consumer and Community Banking Operations into the new firm wide operational risk framework. Provide initial impact analysis of policy changes and recommend executional approaches to meet competing, strict and shifting deadlines.• Lead team of First Line of Defense (LOD) Control Officers in the execution of operational risk management framework expectations by balancing risk management and relationship management.•Identify opportunities for improvement that will strengthen the overall control environment by providing guidance in the execution of Risk Control Self-Assessments (RCSA's), translating control deficiencies into action plans and contributing to the enhancement of governance practices in alignment with risk and compliance frameworks.

Tampa/St. Petersburg, Florida Area

•Partnered with business process owners as a member of First Line of Defense (LOD) Controls to identify control failures and assesses impacts while driving improvement efforts and participating in the remediation through action plan coordination and support.•Led efforts to adequately monitor IT dependent projects while engaging appropriate audiences and reporting/escalation to senior leadership.

Tampa/St. Petersburg, Florida Area

•Led multiple and simultaneous Firm wide Risk and Control Self Assessment projects by facilitating internal working group checkpoint meetings, developing operating models including socialization plans, managing system of record data cleanse efforts and developing performance support materials•Assisted the Controls Technology Training & Communication Team with the development of Firmwide Risk and Control Self Assessment performance support materials, courses and co-facilitate training sessions as the Subject Matter Expert

Tampa/St. Petersburg, Florida Area

•Developed the Firmwide Risk and Control Self Assessment Practices Playbook containing industry-wide assessment execution best practices. •Facilitated weekly checkpoint meetings engaging Corporate Operational Risk, Audit and Sector Leads •Ensured Business Requirement Documents captured the full Risk and Control Self Assessment life-cycle through appropriate system functionality by facilitating various harmonization touch points with line of business subject matter experts

Tampa/St. Petersburg, Florida Area

•Collaborated with Mortgage Banking Originations and the Mortgage Banking Originations Control Office as a member of First Line of Defense (LOD) Controls to execute Risk and Control Self Assessment consent order requirements•Facilitated Top Down Risk Workshops with Operating Division Heads to review current environment, internal and external exams, external events, and create report of potential key risks•Facilitated Basel III Operational Risk Scenario meetings to review internal and external event losses and establish forward looking risk events that meet consent order requirements

Tampa/St. Petersburg, Florida Area

•Conducted root cause gap analyses on business processes to mitigate inherent and residual risks, identify procedural discrepancies, implement remedies and document outcomes•Created, designed, and formatted technical specifications including report criteria and process flows needed to describe required system changes; serve on project team accomplishing those functions•Managed, trained, and developed multiple teams (on-site, off-site & offshore) responsible for conducting various operational risk audits and processing functions

Greater Chicago Area

•Managed, trained, and developed auditors (Senior, Junior and Entry Level) responsible for auditing and communicating to the Underwriting Department (Real Estate & Non Real Estate; including offshore)•Pro-actively assisted internal and external partners (Directors of Underwriting, Credit Policy, Policy & Compliance, Collections, Legal, IREP and Fidelity) establish underwriting guidelines and acceptable risk parameters for both real estate and non real estate underwriting•Liaised with Internal Audit, Sarbanes-Oxley (SOX) team, Credit Policy and external auditors

Master Of Business Administration (Mba), Finance

Master Of Business Administration (Mba), International Business

Bachelor Of Science (B.S.), Administrative Management

Bachelor Of Business Administration - Bba