Ed Klos Email & Phone Number

Fort Myers, Fl, Us

San Francisco, Ca, Us

IDS is an embedded engineering company that designs, develops and manufactures a wide range of electronic components for recreational vehicles. Principal responsibilities include: • Developing and maintaining core engineering software libraries, protocols, tools, and associated architectural standards used by the embedded and mobile product development teams. • Promote and evangelize software best practices and design methodologies in an agile environment – provide leadership, guidance, and mentoring to other engineers company wide. • Work with business managers to set long term technology roadmap for products company wide • Create development engineering software tools related to company products and protocols (CAN and TCP/IP network analyzers, bus loggers, boot loaders, applications engineering tools, simulators, diagnostic tools, service tools). Accomplishments to date include: • Provided leadership on an IoT initiative for remote access/control of IDS's RV electronic components across cellular (OnStar-like capabilities). Infrastructure spanned various cloud tiers including Azure, Salesforce and Amazon communicating with mobile application (Xamarin based supporting iOS and Android) and proprietary component gateway running Linux on CAN within the RV. • Assisted corporate in designing the Salesforce CRM infrastructure supporting customer registration and management of cellular RV access. Designed and wrote the OAuth2 integration implementing federated security as well as IoT asset management. Salesforce was used as the identity server. Assisted in the technical support of Amazon Alexa Dot voice control, as well as the mobile application integration with OAuth2 and Salesforce's CRM. • Enhanced IDS’s proprietary CAN bus protocol in supporting new embedded components. Provided major enhancements to IDS’s proprietary CAN network analyzer tool (C# WPF based) used by embedded engineers during component development and overall network diagnostics.

Waltham, Ma, Us

Developing application performance monitoring tools for iOS applications. Utilizing an agent, known as the Dynatrace Mobile ADK, which I previously architected and developed. This agent auto injects into iOS Applications, requiring no coding changes on behalf of the application for implementation, and instruments application activity by producing metrics viewable by the Dynatrace Client. Captures front-end UI activity and back-end server calls while monitoring device performance. The injection software is being patented and is currently pending approval.Designed and developed a symbol extraction tool used in conjunction with de-obfuscating crash reports. The Mac OS/X client parses and extracts iOS application symbol (dSYM) files from compiled applications, archives, and Apple archives supporting bitcode architecture. Extracted symbol data is then uploaded to a central symbol server store, where it accessed by the Dynatrace Client in processing iOS crash reports. Server-side extensions processing crash reports are written in Java.Worked closely with various major US and International corporations on adoption and support. Our software is used by 9 of the top 10 retailers, 386 of Fortune 500 companies, and 9 out of the top 10 largest banks in the world. Dynatrace is running on tens of millions of mobile devices around the world.

Detroit, Mi, Us

Designed and developed a complete product infrastructure for capturing application performance analytics for Windows 8.0/8.1 Mobile, Tablet, Metro and desktop applications. Product integrates with Visual Studio 12/13 via NuGet package add-in. When enabled by VS menu attribute selection, analytics are instrumented in automatically as a post-build step. Instrumentation utilizes “Mono Cecil” to inspect the application for target signatures provided by platform specific agents. The agents prescribe their instrumentation hooks via custom attributes designed to describe class, method and event type hooks. These attributes are used by the instrumentation engine to hook any programmatic interface, for any of the Windows platforms listed above, including asynchronous state machine operations. Instrumentation hooks are weaved into the application’s assemblies, while maintaining the application’s symbolic PDB structure, providing a seamless integration for the application being developed, debugged and ultimately packaged for Windows Store submission, or enterprise distribution. This architecture is primed for newly upcoming Windows 10 platform.Once instrumented, agents within the application capture complete life-cycle transactions, for every user, identifying performance impacts (root cause analysis) while correlating device metrics and crash reporting statistics for analysis within DynaTrace’ Pure-Path technology.

Detroit, Mi, Us

Based on prior research efforts, designed and developed a robust record/playback product for iOS native and web-based applications, used for synthetic monitoring. All touch, swipe gestures and baseline performance metrics are recorded and saved within a script. Works on either real devices or against the iOS Simulator. Runtime hooks attach a script manager console to the application where the scripts are recorded, edited, and played back. Scripts can be modified as well as providing various runtime options. When scripting is complete, it has been designed to package the application along with associated scripts and transmit to Gomez for world-wide synthetic playback. During playback, performance and life-cycle metrics would be captured in conjunction with iOS APM RUM capabilities.Entire capabilities are totally dynamic and completely non-intrusive to the application, requiring NO source code changes. In fact, source is not even required as IPA’s are used – all that is required is a provisioning key associated with Apple’s SDK environment. In a rooted environment, most applications obtained from Apple’s AppStore can be re-provisioned and instrumented for capture/replay. Features include: product designed as an optional plug-in framework into APM’s common iOS product architecture; stand-alone utilities for controlling all product capabilities, along with an optional integration with Apple’s XCode IDE for a comprehensive development environment. For internal use, developed a testing and management facility using MobileSubstrate tweaks within a jail broken environment.

Detroit, Mi, Us

Assisted Compuware’s Professional Services organization in a .NET architectural review of a prospective client in the Dental marketplace. Client was on the precipice of a total system rewrite of their dental software. It was Compuware’s intention of gaining a services engagement with the client who at the time was the largest supplier of dental equipment, software and supplies in the US and Canada. Our engagement was to review their intended architectural redesign targeting the .NET platform; provide technical recommendations and confirmations; showcase Compuware strengths in the areas of technical expertise, experience in high-level projects, and broad portfolio of product offerings. Discussions concluded favorable as Compuware was invited back to present to the client’s corporate decision makers.

Detroit, Mi, Us

To accommodate multiple mobility products maturing into product suites, a common architecture was designed for both iOS and Android. Principal design priorities were to provide unified frameworks for common functionality while promoting complimentary product/suite features, and preventing duplication of code and development efforts. Common functionality was designed to support a plug-in architecture for integrating products. This included an Agent Controller responsible for application lifecycle; communications; data abstraction; notification and routing of internal and system level events; runtime properties and settings; application metadata introspection repository; class and method hooking facility; and a common diagnostic and logging facility.

Detroit, Mi, Us

Researched iOS internals and developed several working prototypes for product management in the hopes of stimulating new product ideas. Resulting prototypes for iOS applications include: detailed performance trace and analysis; code coverage; memory utilization; script record and playback; and application view/page lifecycle tracing.Key technology accomplishments include: dynamic introspection of application functionality relating to usage of various iOS frameworks using C Runtime metadata API’s; detailed decomposition of the UI layer in providing contextual knowledge and feedback; Mach-O module format ripping and decomposition for contextual relationships; dynamic method hooking infrastructure; ability to capture and replay system level events relating to the UI hardware layer (i.e. touches, gestures and accelerometer events); capture of device-level metrics and key performance indicators; application performance instrumentation; dynamic re-provisioning of signed AppStore apps; extensive research within a jail broken (rooted) environment for both real device and simulator, using MobileSubstrate tweaks wrote several control and utility type functions in gaining much needed insight into the inner working of iOS.

Detroit, Mi, Us

Promoted to an elite technical group of highly esteemed software engineers known internally as the “Eagles”, reporting directly to Compuware’s Chief Technical Officer. Our responsibilities were to oversee all technical, development and product initiatives within the Products division. Given free rein to be involved wherever we saw fit, while achieving a personal ROI for Compuware.Personally responsibilities were to oversee Microsoft technology, providing leadership and directions for product groups while maintaining corporate focus for emerging technologies.

Detroit, Mi, Us

Designed and developed the base infrastructure for capturing and transmitting real device metrics and custom user metrics within iOS applications to backend monitoring servers. Originally designed to transmit captured data to Gomez, the product was later changed to feed DynaTrace Pure-Path technology for analysis and reporting.As part of the implementing architecture, the life-cycle, events and device metrics associated with iOS applications and hardware were designed in an extensive/plug-in framework making it simply for new product extensions to be added. A sophisticated communications architecture manages events and routing of information both internally for product functionality, as well as externally for transmission to back-end collection servers. SQL-lite is used for persisting data captured, ensuring data integrity and consistency during radio and Wi-Fi blackout periods. Offline collected data is automatically transmitted when possible.

Detroit, Mi, Us

Along with a fellow technical consultant, developed an iOS prototype for a Chevy Cruise marketing/vehicle ordering app for Compuware’s Professional Services division. This prototype provided technical credibility of Compuware’s competency which helped sealed a deal for a large contractual agreement with GM for developing many of their mobile applications. This prototype was made highly visible within GM’s C-level staff, receiving huge approvals and accommodations.

Detroit, Mi, Us

Participated in a CTO led initiative to develop a mobile strategy for the entire corporation (Products and Professional Services). Along with other Technical Consultants reporting directly to the CTO, researched and strategized on product and services positioning. Specific area of personal focus was on the Apple iPhone technology.

Detroit, Mi, Us

Gomez Portal for Vantage First MileAlong with a small team, researched Gomez Portal Network for gathering mobile related data for inclusion into the Vantage product line reporting First Mile metrics. Subsequently, programmed the necessary interfaces and modules for reporting on the Gomez web portal.

Detroit, Mi, Us

Multiple involvement in various product groups: • Transferred senior developer and architect responsibilities through mentorship for the Vantage Analyzer for .NET product• Provided leadership and review of the design for the next generation architecture of the Changepoint (IT Governance) product line• Architected and lead a development team implementing Changepoint/BizTalk ESB bridge• Mentored a senior architect in the implementation of Microsoft Exchange web services interface with Changepoint• Provided developer training on the internal workings of Dev Partner Studio’s Analysis product and .NET profiling• Assisted QALoad development in resolving complex browser (IE8) and COM related issues

Detroit, Mi, Us

Acted as a key member of the DevPartnerStudio transition project from Merrimack NH to Detroit. A key player to both current DPS 8.x customer maintenance as well as DPS 9.0 project development, specifically in VS 2008/.NET framework Analysis technology. Specialist in the DPS profiler core, central to both Memory Analysis and Performance Analysis capabilities. Participation was critical towards successfully completing and delivering DPS 9.0 support for WPF, LINQ and AJAX.As team leader assigned to oversee Microsoft technology initiatives within the Architecture group, was the key liaison with Microsoft for the VSIP program with direct impact over DPS, .NET Framework, and Visual Studio architecture. Demonstrated proven leadership within DPS, tackling tough research and coding assignments while providing coaching and guidance to other teammates.Provided architectural assistance to Vantage Analyzer (VA) for .NET, as well as being lead developer. Designed and developed the Memory Scope feature which required a vast amount of research into the inner workings of GC and memory management architecture for .NET. Along with a fellow architect, designed and implemented Transaction Following feature that captures performance metrics of Web Services and WCF requests across tiers. Successfully dealt with several complex customer support issues, often involving direct customer contact.

Detroit, Mi, Us

Along with another architect, developed and productized the .NET agent for Vantage Analyzer (VA), a performance monitoring tool for enterprise applications. Implemented using .NET’s profiling infrastructure, applications are dynamically instrumented as part of the JIT compilation process where metrics are collected and transmitted to VA’s data collections services for real time and historical reporting along publishing of SLA type alerts.Was instrumental in subsequent releases of VA in the design and implementation of new .NET Frameworks. Provided leadership by completing many of the development management tasks such as the release definition and project plan. Collaborated with other senior developers on the team to improve the overall quality, accuracy, and reliability.Team leader assigned to oversee Microsoft technology initiatives within the Architecture group, staying abreast of the latest development and how they can impact future product development. Attended many Microsoft conferences and Development Labs. Provided architectural consulting to several product lines such as QACenter, Optimal View and File-Aid/Client Server.

Detroit, Mi, Us

Other roles and accomplishments:• Optimal J for .NET – a research and development project to provide a .NET extension to the Model Driven Architecture (MDA) of Compuware’s Optimal J product. From a web-based MDA model, the extension provided generation capabilities to produce a .NET application. This R&D project was subsequently scrapped as MDA marketability in North America wasn’t feasible. • Optimal View – led a team in designing a fourth generational business integration web portal for accessing Compuware’s suite of products. Although never fully developed, key design concepts were incorporated within Compuware’s QACenter and Vantage product lines. • QACenter Planning Manager – provided strategic and tactical planning for Compuware’s quality assurance tool suite: QARun/TestPartner; QALoad and QADirector. • QARun Development Manager – managed over twenty developers on a test automation tool for Windows.• Corporate Planner – team leader for providing strategic research products in the area of Wireless Technology.• File-Aid/CS – original planner and lead designer for developing File-Aid for the Client Server environment. A significant and highly profitable effort. • File-Aid Planner – researched client server and DBMS technologies; provided tactical and strategic planning for the product line.• CICS/400 – along with two other Technical Consultants, designed CICS on the AS/400 for IBM. Subsequently, lead the development of several components including: Storage Control; File Control; Transient Data and Temp Storage; Program Control; and Interval Control.• DBA-Xpert – developer for a DBA management tool for IBM’s DB2.

IMS/DB2 DBA specialist supporting the design and development of a common manufacturing system for Ford Motor Company. At the time was the largest DB2 implementation in the world and was directly responsible for over one third of the functional assets including performance optimization leading into world-wide production launch.

IMS/DB2 DBA performance specialist.

Chicago, Illinois, Us

IMS/DC performance specialist responsible for overall optimization of their corporate and stores transactional system.

Houston, Tx, Us

Manager of Database Administration and System Programming where primary function was to control design, maintenance, recoverability, and performance of data structures in an IMS and DB2 environment for OXY’s North Sea oil and gas operations. Also responsible for data collection of IMS performance usage used in departmental computer change back utilizing MICS/SAS.

Houston, Tx, Us

Senior DBA responsible for corporate IMS systems supporting logical and physical design. Excelled at and became a specialist for complex performance optimizations and problem resolutions.

Minneapolis, Mn, Us

DBA for General Motors Buick Division. Duties involved all IMS DB/DC development and maintenance activities for several projects.

IMS DB/DC Technical Support Analyst for a new Membership and Billing system at BCBS of Michigan. Responsible for assisting programmers with IMS technical expertise and problem resolution. Did statistical analysis for IMS system performance and tuning.

Minneapolis, Mn, Us

Programmer Analyst for a warehouse expansion project at Detroit Diesel Allison. Wrote several IMS and BMP type programs.

Programmer Analyst on a Demand Deposit Accounting system for Chemical Bank.

Computer Programming

Education record