Ed Mcdowell

Ed Mcdowell Email and Phone Number

Account Director @ Lumen Technologies
New York, NY, US
Ed Mcdowell's Location
Bernardsville, New Jersey, United States, United States
Ed Mcdowell's Contact Details
About Ed Mcdowell

Experienced Enterprise Sales Executive with a proven track record of driving growth, managing strategic client relationships, and delivering results across diverse industries, including Media & Entertainment, Healthcare, Financial Services, Manufacturing, and Retail. With over a decade of expertise in technology and telecommunications, I have successfully managed portfolios exceeding $15M in annual revenue and led multi-service, multi-year negotiations to deliver business outcomes.At Verizon, I managed 20 enterprise accounts, leveraging a comprehensive portfolio of services such as strategic networking, managed services, unified communications, private wireless networking, and security solutions to support clients' digital transformation goals. My outcomes-driven approach fosters deep C-level relationships and positions me as a trusted advisor.Previously, at ConvergeOne and Avaya, I held leadership roles driving managed services, cloud solutions, and professional services sales strategies for Fortune 1000 clients. I consistently exceeded sales targets, with achievements including 115%+ quota attainment, $30M pipeline growth, and recognition for sales excellence.Skilled in executive engagement, strategic planning, and cross-functional collaboration, I bring value-based selling expertise to help organizations achieve tangible ROI and transform their operations.Account Management | Account Planning | UCaaS | CCaaS | Strategic Networking | Business Outcomes | Wireless | Software | Trusted Advisor | Healthcare | Financial Services | Retail | Manufacturing | Customer Service | Sales Executive

Ed Mcdowell's Current Company Details
Lumen Technologies

Lumen Technologies

View
Account Director
New York, NY, US
Website:
lumen.com
Ed Mcdowell Work Experience Details
  • Lumen Technologies
    Account Director
    Lumen Technologies
    New York, Ny, Us
  • Verizon Business
    Sr. Client Executive
    Verizon Business Aug 2018 - Sep 2024
    New York City Metropolitan Area
    Managed 20 Enterprise Accounts across Media & Entertainment, Healthcare, Financial Services, Manufacturing and Retail industries and responsible for over $15M in annual revenue and over $4M in annual contract bookings.• Led with an outcomes-first focus to establish and deepen C-level and executive relationships; act as trusted advisor to enable and accelerate customers digital transformation and other strategic initiatives.• Leveraged entire portfolio of services including Strategic Networking, Managed Services, Unified Communication, Customer Experience, UCaaS, CCaaS, Fixed Wireless Access, Private Wireless Networking, Security Services, and Professional Services to help customers achieve their corporate and business outcomes.• Negotiated and closed complex, multi - service and multi-year and revenue-positive contract renewals.• Coordinated Executive Briefings, Quarterly Business Reviews, Discovery Sessions, White Board Sessions, etc.• Maintained 100% sales forecast accuracy and hygiene and member of the 2022 Principal Advisory Council.
  • C1
    Managed Services And Cloud Director
    C1 Jun 2017 - Aug 2018
    Drove account strategy and lead execution for all Managed Services, Private Cloud and Public Cloud sales activities for the Northeast region, selling to Fortune 1000 through Fortune 100 customers in the Financial Services and Healthcare verticals.• Engaged with C-level executives to understand business needs and desired outcomes to prepare compelling solutions.• Collaborated with ConvergeOne Regional Vice President, Sales Directors and Account Managers to lead opportunity shaping and ensure alignment with the Finance and Operations teams.• Worked in partnership with internal stakeholders to create persuasive, value-based TCO and ROI proof points.• Grew in pipeline to over $30M in 9 months.
  • Avaya
    Strategic Services Sales Director
    Avaya Apr 2015 - Apr 2017
    Lead a team of 6 professionals selling to and through AT&T, Verizon, CenturyLink, HP Enterprise, IBM, British Telecom and others and responsible for managing $114M in annual revenue and $90M in annual contract value bookings.• Achieved 100% of Revenue Plan in Fiscal Year 2015 and achieved 102% of Revenue Plan in Fiscal Year 2016.• Sold the entire portfolio of support services including Support Services, Managed Services, Private Cloud Services, Software-as-a-Service and recurring Professional Services.• Built and expanded executive client relationships to increase engagement and expand joint-selling opportunities.• Provided accurate weekly, monthly and quarterly revenue and booking forecasts.
  • Avaya
    Sr. Services Account Manager - Northeast Region
    Avaya Apr 2013 - Apr 2015
    Managed over $18M in bookings revenue from global, Fortune 50 Financial Services, Healthcare and SLED organizations.• Achieved over 115% quota attainment during tenure: 2013, 2014 - Avaya ACES award winner, for Sales Excellence.• Negotiated complex, multi-year Managed Services contracts.• Created custom pricing and terms, maximizing margin and creating incremental new revenue for Avaya.• Subject-Matter-Expert in support of global sales strategies regarding Application Support, Software Support, IP Telephony support and migration, Managed Services, Private Cloud Service and Professional Services.
  • Ncr Corporation
    Global Enterprise Account Manager
    Ncr Corporation Jan 2012 - Apr 2013
    Managed and grew over $5M in global revenue supporting NCR’s premier Telecom and Technology customers: Verizon Business, Alcatel-Lucent, Avaya and Mitel.• Achieved over 15% revenue growth year-over-year.• Successfully sold the entire portfolio of Telecom and Technology services including Professional Services, Installation Services, Maintenance Support, Remote Management Support, Equipment as a Service, Hosted Solutions and Logistic Management Support.• Created and managed Master Service Agreements supporting global services delivery for a full complement of technologies including data networking, IP Telephony and wireless networking.• Consulted internal NCR leadership on emerging technology and support opportunities with and for Telecom and Technology customers.
  • Avaya Inc
    Global Service Account Manager
    Avaya Inc Jun 2003 - Jan 2012
    Managed over $30M in global annual revenue from Verizon Business, one of Avaya’s premier partners.• Consistently overachieved quota goals on a quarterly and annual basis: over 110% of plan 2007 through 2011.• Created complex, custom “shared accountability” support models for end-customers leveraging Avaya enhanced services including Avaya Managed Services, Strategic Outsourcing, IP Support Services, and Product Support Services.• Effectively partnered with internal Avaya resources and Verizon Business to design programs and strategies that maximize Alliance Partner revenue and drive profitable, net-new services revenue to Avaya.• Subject-Matter-Expert regarding Application Support, Software Support, IP Telephony support and migration, and managed services.
  • James River Technical
    Account Manager
    James River Technical Jul 2000 - Apr 2003
    Responsible for selling high-performance computing systems to Higher Education customers in the Rocky Mountain region. Exceeded $3M in annual sales.
  • Ge Access
    Senior Territory Manager
    Ge Access Jun 1998 - Jul 2000
    Sold high-performance computing, networking, storage and security products to reseller partners in the Eastern region. Exceeded $12M in annual sales.

Ed Mcdowell Skills

Value Selling Solution Selling Professional Services Managed Services Account Management Channel Unified Communications Cloud Computing Sales Management New Business Development Direct Sales Salesforce.com Channel Partners Voip Revenue Growth Generation Customer Satisfaction Saas Go To Market Strategy Enterprise Software Telecommunications Call Centers Pre Sales Crm Avaya Business Development Outsourcing Sales Presentations Selling Telephony Strategic Partnerships Sales Process Business Alliances Wireless Mpls Data Center Sip Ip Sales Enablement Sip Trunking Product Management Co Location Contact Centers Sales Management Leadership Sales Operations Cross Functional Team Leadership Strategy Software As A Service Voice Over Ip

Ed Mcdowell Education Details

Frequently Asked Questions about Ed Mcdowell

What company does Ed Mcdowell work for?

Ed Mcdowell works for Lumen Technologies

What is Ed Mcdowell's role at the current company?

Ed Mcdowell's current role is Account Director.

What is Ed Mcdowell's email address?

Ed Mcdowell's email address is ed****@****ise.com

What schools did Ed Mcdowell attend?

Ed Mcdowell attended University Of Colorado At Boulder.

What skills is Ed Mcdowell known for?

Ed Mcdowell has skills like Value Selling, Solution Selling, Professional Services, Managed Services, Account Management, Channel, Unified Communications, Cloud Computing, Sales Management, New Business Development, Direct Sales, Salesforce.com.

Who are Ed Mcdowell's colleagues?

Ed Mcdowell's colleagues are Syed Iliyaz, Manasa S Byreshappa, Sateesh V, Nishikant Gaikwad, Cheyenne Candelaria, Nathan Haney, Kate Phillips.

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