Ed Mcdowell Email & Phone Number

New York, NY, US

New York City Metropolitan Area

• Managed 20 Enterprise Accounts across Media & Entertainment, Healthcare, Financial Services, Manufacturing and Retail industries and responsible for over $15M in annual revenue and over $4M in annual contract bookings.
• Led with an outcomes-first focus to establish and deepen C-level and executive relationships; act as trusted advisor to enable and accelerate customers digital transformation and other strategic initiatives.
• Leveraged entire portfolio of services including Strategic Networking, Managed Services, Unified Communication, Customer Experience, UCaaS, CCaaS, Fixed Wireless Access, Private Wireless Networking, Security Services.
• Negotiated and closed complex, multi - service and multi-year and revenue-positive contract renewals.
• Coordinated Executive Briefings, Quarterly Business Reviews, Discovery Sessions, White Board Sessions, etc.
• Maintained 100% sales forecast accuracy and hygiene and member of the 2022 Principal Advisory Council.

• Drove account strategy and lead execution for all Managed Services, Private Cloud and Public Cloud sales activities for the Northeast region, selling to Fortune 1000 through Fortune 100 customers in the Financial.
• Engaged with C-level executives to understand business needs and desired outcomes to prepare compelling solutions.
• Collaborated with ConvergeOne Regional Vice President, Sales Directors and Account Managers to lead opportunity shaping and ensure alignment with the Finance and Operations teams.
• Worked in partnership with internal stakeholders to create persuasive, value-based TCO and ROI proof points.
• Grew in pipeline to over $30M in 9 months.

• Lead a team of 6 professionals selling to and through AT&T, Verizon, CenturyLink, HP Enterprise, IBM, British Telecom and others and responsible for managing $114M in annual revenue and $90M in annual contract value.
• Achieved 100% of Revenue Plan in Fiscal Year 2015 and achieved 102% of Revenue Plan in Fiscal Year 2016.
• Sold the entire portfolio of support services including Support Services, Managed Services, Private Cloud Services, Software-as-a-Service and recurring Professional Services.
• Built and expanded executive client relationships to increase engagement and expand joint-selling opportunities.
• Provided accurate weekly, monthly and quarterly revenue and booking forecasts.

• Managed over $18M in bookings revenue from global, Fortune 50 Financial Services, Healthcare and SLED organizations.
• Achieved over 115% quota attainment during tenure: 2013, 2014 - Avaya ACES award winner, for Sales Excellence.
• Negotiated complex, multi-year Managed Services contracts.
• Created custom pricing and terms, maximizing margin and creating incremental new revenue for Avaya.
• Subject-Matter-Expert in support of global sales strategies regarding Application Support, Software Support, IP Telephony support and migration, Managed Services, Private Cloud Service and Professional Services.

• Managed and grew over $5M in global revenue supporting NCR’s premier Telecom and Technology customers: Verizon Business, Alcatel-Lucent, Avaya and Mitel.
• Achieved over 15% revenue growth year-over-year.
• Successfully sold the entire portfolio of Telecom and Technology services including Professional Services, Installation Services, Maintenance Support, Remote Management Support, Equipment as a Service, Hosted Solutions.
• Created and managed Master Service Agreements supporting global services delivery for a full complement of technologies including data networking, IP Telephony and wireless networking.
• Consulted internal NCR leadership on emerging technology and support opportunities with and for Telecom and Technology customers.

• Managed over $30M in global annual revenue from Verizon Business, one of Avaya’s premier partners.
• Consistently overachieved quota goals on a quarterly and annual basis: over 110% of plan 2007 through 2011.
• Created complex, custom “shared accountability” support models for end-customers leveraging Avaya enhanced services including Avaya Managed Services, Strategic Outsourcing, IP Support Services, and Product Support.
• Effectively partnered with internal Avaya resources and Verizon Business to design programs and strategies that maximize Alliance Partner revenue and drive profitable, net-new services revenue to Avaya.
• Subject-Matter-Expert regarding Application Support, Software Support, IP Telephony support and migration, and managed services.

Responsible for selling high-performance computing systems to Higher Education customers in the Rocky Mountain region. Exceeded $3M in annual sales.

Sold high-performance computing, networking, storage and security products to reseller partners in the Eastern region. Exceeded $12M in annual sales.