Managing a team of analysts that use business data to provide insight into business performance and recommend areas and methods of improving operations. Presents insights and recommendations to management for decision making and strategic planning.

Closely monitor casino product revenue by analyzing key performance indicators and providing recommendations on product offering, placement, and acquisition.

Providing consulting services to casino management enabling them to maximize their use of the company’s software systems. Providing training to casino employees on functions of all Bally Technologies’ software systems. Preparing material and conducting presentations for management pertaining to specific features of the company’s software.

Responsible for all aspects of slot operations for two casino properties. Created casino floor plans to gain optimum play on a variety of gaming products. Recruited and cultivated quality slot department staff (both operational and technical). Ensured full compliance with gaming commission regulations. Directed development and adherence to departmental policies and procedures, including Title 31. Oversaw the planning, procurement, installation, implementation, and ongoing support of electronic… Show more Responsible for all aspects of slot operations for two casino properties. Created casino floor plans to gain optimum play on a variety of gaming products. Recruited and cultivated quality slot department staff (both operational and technical). Ensured full compliance with gaming commission regulations. Directed development and adherence to departmental policies and procedures, including Title 31. Oversaw the planning, procurement, installation, implementation, and ongoing support of electronic gaming devices. Coordinated all casino and machine moves and installations. Monitored revenue performance and prepared reports for the General Manager on revenue earnings, trends and expenses. Directed the repair, modifications and preventative maintenance on slot machines. Negotiated prices for and ordered gaming machine products, parts, etc. Assisted with investigating all cheating attempts, percentage malfunctions and sub-standard equipment within the slot department. Drove improved results through staff development and training programs, and established methods, procedures and guidelines to maintain desired standards, and high quality service, then monitored results through inspection, evaluation and analysis. Forecasted budgets and financial performance for all casino divisions, including table games. Assisted in the successful launching of a new “player’s club” to increase customer loyalty and wallet share. Directed development and opening of new poker room. Show less

Slot revenue analyst and database administrator for major gaming corporation operating 20 casino properties in Nevada, Louisiana, Indiana, Michigan, Mississippi, Kansas and New Jersey. Produced performance reports for property evaluations; compiled month-end slot data; preserved data integrity for corporate slot accounting database; created new and ad-hoc reports for use by property slot managers/directors; analyzed performance of property slot machines and made recommendations regarding slot… Show more Slot revenue analyst and database administrator for major gaming corporation operating 20 casino properties in Nevada, Louisiana, Indiana, Michigan, Mississippi, Kansas and New Jersey. Produced performance reports for property evaluations; compiled month-end slot data; preserved data integrity for corporate slot accounting database; created new and ad-hoc reports for use by property slot managers/directors; analyzed performance of property slot machines and made recommendations regarding slot machine set-up, pricing, location, and variety to maximize profit. Show less

Operations, performance and financial analyst for all gaming divisions, including slots, table games, race and sports book, keno and poker. Analyzed and tracked financial performance of games and productive performance of employees. Forecasted budgets and financial performance for all casino divisions. Developed database and spreadsheet solutions for other departments, including player development. Conceptualized new policies in table games management and assisted in implementation. Catalogued… Show more Operations, performance and financial analyst for all gaming divisions, including slots, table games, race and sports book, keno and poker. Analyzed and tracked financial performance of games and productive performance of employees. Forecasted budgets and financial performance for all casino divisions. Developed database and spreadsheet solutions for other departments, including player development. Conceptualized new policies in table games management and assisted in implementation. Catalogued and assessed surveillance inquiries and responses. Assisted in formulation of new operational management structure. Communicated with analysts at sister properties regarding optimal database structure and standardization. Conceptualized and directed successful conversion of standard poker room to automated tables. Coordinated efforts and contributions of several divisions, including human resources, engineering, compliance/audit, marketing, casino operations, slot performance, and food and beverage to launch the new room. Assisted in creating new policies, procedures and promotions. Successfully assembled new poker operations team with an emphasis on customer service and introduction of a new product to the Las Vegas casino market. Show less

Database administrator and performance analyst for slot department of a multi-casino concern. Created databases tracking financial and technical performance of slot machines, inventory, employee performance (attendance and productivity), and rated play. Maintained slot machine master database. Created daily, weekly and monthly reports to other corporate departments, including finance, marketing, and security. Created database and spreadsheet solutions for other departments. Trained employees on… Show more Database administrator and performance analyst for slot department of a multi-casino concern. Created databases tracking financial and technical performance of slot machines, inventory, employee performance (attendance and productivity), and rated play. Maintained slot machine master database. Created daily, weekly and monthly reports to other corporate departments, including finance, marketing, and security. Created database and spreadsheet solutions for other departments. Trained employees on slot master file maintenance. Show less

Liaison between slot machine manufacturing company and various gaming regulatory agencies. Prepared and submitted applications for product approval, company licensing, and product shipment. Created and maintained databases tracking sales, product installations, customer service and field maintenance. Designed and coordinated booths for trade shows. As sales coordinator, wrote and distributed agreements for sales and revenue participation. Coordinated field installations. Tracked machine… Show more Liaison between slot machine manufacturing company and various gaming regulatory agencies. Prepared and submitted applications for product approval, company licensing, and product shipment. Created and maintained databases tracking sales, product installations, customer service and field maintenance. Designed and coordinated booths for trade shows. As sales coordinator, wrote and distributed agreements for sales and revenue participation. Coordinated field installations. Tracked machine performance at various cooperating properties. Show less