Ed R. Email & Phone Number

• Multi-disciplined and dedicated IT Service Professional with over 10 years solid experience in providing technical support in a 10,000+ -user environment.• Proficient in creating user documentation, troubleshooting, and providing resolution to user requests and peripheral IT issues.• Adept in establishing and maintaining strong stakeholder relationships and engages users at all levels of technical proficiency.• Recently completed an IT: Business Analysis program in New Brunswick Community College (NBCC).

• 

  Compliance Administrator

  Alexander Holburn Beaudin + Lang Llp

  Jun 2023 - Present

  o Assist the Compliance Officer in establishing and putting compliance policies and procedures into effect.o Contribute to drafting and improving internal compliance policies and procedures, reviewing existing company practices, and identifying compliance risks or breaches.o Create, administer and maintain ethical wall matters as needed.o Assist with matter file opening/re-opening, file closing/re-closing and client/matter changes.o Evaluate existing company procedures to ensure compliance with internal company policies.o Perform compliance-related administrative tasks, such as performing data entry, filing legal paperwork, preparing compliance audit reports, and handling phone and email correspondence.o Make suggestions regarding updates to internal procedures to drive greater levels of compliance.o Provide compliance guidance and training to other staff members.