Ed Wolf

Ed Wolf Email and Phone Number

Virtual Reference & Information Specialist at HOSTING SOLUTIONS AND LIBRARY CONSULTING @ University of Pittsburgh School of Computing and Information
Ed Wolf's Location
Bridgeville, Pennsylvania, United States, United States
Ed Wolf's Contact Details

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About Ed Wolf

I am a passionate believer in the power of libraries to impact lives, particularly through the intersection of information literacy and everyday living. My background is predominantly public library-based, though in my current role I get to work closely with all types of librarians—from public, to academic, to school, and beyond. When I’m not deep into the land of virtual reference, I also spend time working with the PA Forward program, helping libraries give a voice to the many amazing programs and services they provide.Profile:- Virtual reference specialist, overseeing the statewide Chat with a Librarian program on behalf ofHosting Solutions & Library Consulting and the Pennsylvania Office of Commonwealth Libraries- Technical Lead for the Pennsylvania Library Association’s PA Forward Star Program- Leadership recognized by multiple different statewide programs- Information literacy and instruction expert, with the ability to adapt pedagogy to different learningstyles and environments- Strong interpersonal, organizational, oral, and written communication skills- Passionate about using existing and emerging technologies to help library patrons, communitymembers, and staff improve their information literacy potential- Excellent customer service, community engagement, and reference skills- Dual-national, with both US and UK citizenship- Adept at:

Ed Wolf's Current Company Details
University of Pittsburgh School of Computing and Information

University Of Pittsburgh School Of Computing And Information

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Virtual Reference & Information Specialist at HOSTING SOLUTIONS AND LIBRARY CONSULTING
Ed Wolf Work Experience Details
  • University Of Pittsburgh School Of Computing And Information
    Adjunct Professor
    University Of Pittsburgh School Of Computing And Information May 2024 - Present
    Pittsburgh, Pennsylvania, United States
    Developed and taught a 12-week summer course (LIS2500 - Reference Sources and Services) for the Department of Information Culture and Data Stewardship's MLIS program.
  • Hosting Solutions And Library Consulting (Hslc)
    Virtual Reference & Information Specialist
    Hosting Solutions And Library Consulting (Hslc) Nov 2020 - Present
    - Responsible for overseeing the Office of Commonwealth Libraries’ Chat with a Librarian (CWAL)virtual reference service—coordinating the efforts of 46 library institutions, 350+ library locations, and300+ statewide librarians and contract workers—which provides reference, research, and generalinformation assistance to all residents of the state- Creating and presenting trainings on all aspects of CWAL, its LibAnswers software, and virtualreference in general, as well as providing various POWER Library and librarian-specific trainings- Developing documentation and workflows for CWAL, including in-depth user guides, video tutorials,and online training modules covering all aspects of the service, as well as emerging trends in VR andnew software/service options- Compiling and interpreting program statistics, analyzing trends, developing new reporting methods,and identifying meaningful datapoints- Other projects include redesigning the POWER Library: For Librarians website within a custom-designed LibGuides environment, creating social media posts and short stop-motion animatedcommercials, and editing and captioning training videos and other materials
  • Peters Township Public Library
    Information Technology/Reference Librarian
    Peters Township Public Library Mar 2018 - Oct 2020
    - Taught computer and technology classes, as well as provided one-on-one assistance—both virtually and in-person—on topics such as personal technology, software and e-resources, 3D printing, and more- Compiled statistical reports on library services, programming, and database performance; creating graphic representations of data for the director, library board, and township administration- Administrative coordinator for the WAGGIN Chat with a Librarian service; organizing staff from all three WAGGIN counties to provide online reference services for local and PA residents- Transitioned website to new hosting platform; worked with designers to redesign the site; responsible for new content creation and coordinating continued maintenance and operability- Performed reference services, collection development, and cross-department programming as needed; assisted the Library Foundation with fundraising efforts; and presented or taught various classes and conference sessions throughout the state
  • Bethel Park Public Library
    Instructional/Reference Librarian
    Bethel Park Public Library Jun 2013 - Mar 2018
    - Taught one-on-one computer and technology classes and other group classes, including middle school outreach visits - Performed reference services (database support, readers’ advisory, general and in-depth reference), as well as technology trouble-shooting and software support for patrons and staff- Developed departmental and cross-departmental programming, with a primary focus on technology- Assisted with collection development, programs and training
  • Burgettstown Community Library
    Assistant Librarian/Assistant Director
    Burgettstown Community Library Feb 2013 - Apr 2014
    - Assisted the Library Director in all aspects of library management and planning- Wrote and researched library policies for board consideration- Assisted with the creation and implementation of a 5-year plan for reimagining the library and the library’s physical space- Assisting with preparing the library for, and the transition to, a county-wide library system
  • Bridgeville Public Library
    Public Services Manager
    Bridgeville Public Library Dec 2009 - May 2013
    - Oversaw all circulation-desk activities and front-desk public services, as well as circulation staff- Responsible for scheduling employees and volunteers- Generated monthly director’s reports on circulation and library activity for the library director and library board- Completed monthly maintenance of patron and item records - Performed training for new library employees and volunteers- Developed and taught computer courses and one-on-one technology sessions, as well as providing support for all library programs, as needed- Provided support for the cataloguer and office manager, as well as the development coordinator, as needed

Ed Wolf Skills

Library Science Customer Service Circulation Training Library Management Instruction Cataloging Reference Research Libraries Archives Books Library Community Outreach Library Instruction

Ed Wolf Education Details

Frequently Asked Questions about Ed Wolf

What company does Ed Wolf work for?

Ed Wolf works for University Of Pittsburgh School Of Computing And Information

What is Ed Wolf's role at the current company?

Ed Wolf's current role is Virtual Reference & Information Specialist at HOSTING SOLUTIONS AND LIBRARY CONSULTING.

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What schools did Ed Wolf attend?

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Ed Wolf has interest in Social Services, Economic Empowerment, Education, Science And Technology, Human Rights.

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Ed Wolf has skills like Library Science, Customer Service, Circulation, Training, Library Management, Instruction, Cataloging, Reference, Research, Libraries, Archives, Books.

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