Eda Baştürk Email & Phone Number

Ankara, Turkey

Functional Analyst: I integrate SAP applications into business processes. This involves understanding business unit needs, analyzing existing processes, and configuring SAP modules to meet these requirements. I am also responsible for working closely with business analysts to translate business requirements into technical specifications.Scrum Master: I ensure that my team operates according to Agile principles. Within the Scrum framework, I facilitate efficient progress by organizing… Show more Functional Analyst: I integrate SAP applications into business processes. This involves understanding business unit needs, analyzing existing processes, and configuring SAP modules to meet these requirements. I am also responsible for working closely with business analysts to translate business requirements into technical specifications.Scrum Master: I ensure that my team operates according to Agile principles. Within the Scrum framework, I facilitate efficient progress by organizing sprint planning and managing daily stand-ups. I remove obstacles to ensure the team remains focused and productive.Service Ownership: I take ownership of specific services related to SAP. This includes defining the strategic direction of the service, providing operational support, and driving continuous improvement efforts. I am responsible for ensuring service quality and user satisfaction.Project Management: I manage time, budget, and resources for SAP projects. This involves project planning, risk management, and coordinating efforts to achieve project objectives. Additionally, I communicate with stakeholders and report on project progress as part of my role. Show less

Ankara, Turkey

I temporarily served as the Product Owner during the Agile Transformation process and continue my duties as an Agile DevTeam Member.

Anakara,Turkey

I have been assigned to work on the company’s CRM, Company Online Services (Web/Mobile), Payment Channels, Application Management, Customer Relations Solutions, Call Center, and Regulated Channels (Subscription/Discharge) processes.My responsibilities in these processes can be categorized into three main areas;Analysis:Conducting process analysis and business developmentAnalyzing business unit requests for IT applicationsSystematic design of business… Show more I have been assigned to work on the company’s CRM, Company Online Services (Web/Mobile), Payment Channels, Application Management, Customer Relations Solutions, Call Center, and Regulated Channels (Subscription/Discharge) processes.My responsibilities in these processes can be categorized into three main areas;Analysis:Conducting process analysis and business developmentAnalyzing business unit requests for IT applicationsSystematic design of business processesPerforming conceptual analysis of projects and monitoring the processScaling:Validating processes through testingTesting IT applications and coordinating end-user testingOperational Support:Providing necessary business support for IT applicationsOffering support to business units during the use of IT applicationsAssisting with customer issues Show less

Adana, Turkey

Uygulamalı Mühendislik eğitimi kapsamında uzun dönem stajyerliğimi Enerjisa'nın İaderi işler departmanında yaptım. Bu sürede İdari İşler departmanının iş süreçlerini ve görevlerini gözlemledim, ilgili kişiler ile görüşerek süreçler hakkında bilgi topladım. İş, durum ve kritik olay analizleri gibi teknikler ile tüm süreçleri analiz ettim. Visio gibi araçlar ile bu süreçleri diyagramlar şeklinde görselleştirdim ve süreç anlatım dokümanları hazırladım. İdari İşler Dijital Dönüşüm… Show more Uygulamalı Mühendislik eğitimi kapsamında uzun dönem stajyerliğimi Enerjisa'nın İaderi işler departmanında yaptım. Bu sürede İdari İşler departmanının iş süreçlerini ve görevlerini gözlemledim, ilgili kişiler ile görüşerek süreçler hakkında bilgi topladım. İş, durum ve kritik olay analizleri gibi teknikler ile tüm süreçleri analiz ettim. Visio gibi araçlar ile bu süreçleri diyagramlar şeklinde görselleştirdim ve süreç anlatım dokümanları hazırladım. İdari İşler Dijital Dönüşüm kapsamında işlemlerini takip edebilecekleri AA+ İş Takibi uygulamasının temelini hazırlanmasında rol aldım. Show less

Adana, Türkiye

Çankırı

Üretim süreci kısa dönem stajımı burada Üretim Planlama departmanında yaptım.

Lisans Derecesi, Industrial Engineering

Activities and Societies: Endüstri Mühendisliği Öğrenci Topluluğu •EMÖT

Associate Degree, Computer Programming

Associate Degree, Business Administration

Lisans Derecesi, Industrial Engineering