Eda Turan Email and Phone Number

-Meeting inbound calls within Company’s quality standards about cancellation/amendment requests for air tickets and hotel reservations; -Assisting the clients to make their flight bookings via call center and confirming PNR/flight details verbally after finalizing payments -Taking confirmations bookings from related hotels, Informing the clients on details who have made their booking -Meeting outbound calls within Company’s quality standards. Making outbound calls; -In order to inform clients about latest campaigns (announcements, informations) -Technical problems -Latest updates of their reservations

-Implementing Sales and marketing strategies of international education programs-Consulting students for the convenient education programs-Acting as a fist point of sales operations of International Language School Programs in Malta to the students-Telemarketing activities and managing CRM applications of the students data-Communication with schools in order to organize bookings, accommodations, travel operations and updates(Project Based)Supporting for implementing the best educational programs in Turkey market.

-Increase the sales-Follow up the productivity,-Organization of the store,-Team performence management,-Stock control management,-Follow up feedbacks from customers and forward it to the related departure and area managers,-Customer service, -Visual coordination,-Selling activities,-Customer relationship.

Dealing with customer complaints and managing the customer’s expectations at all times,-Increase the sales, -Follow up the productivity,-Organization of the store,-Team performence management,-Stock control management,-Customer service, -Selling activities,-Customer relationship.