Edward M. Baldacci, Jr. Email & Phone Number

Experienced Credit Risk Executive, both at a strategic and operational level, with strong track record in developing, driving and managing business improvement and development, change management and turn-around. Extensive experience in operations, customer service, business development and improvement, product management and development, sales and cross-functional business improvement. Strong strategic management experience in developing and clarifying the overall purpose and priorities of the organization to achieve consistent excellent performance ratings. By challenging the way things are done today, combined with inspiring a shared vision and enabling others to act were key factors in obtaining outstanding results: * Significant financial improvement* Increased customer base* Increased the service level for customers* Increased customer and employee satisfactionSpecialties: Business Development, Business and Operational Improvement, Business Performance Management, Change Management, Continuous Improvement, Cultural Management, Customer Service, Lean Management, Organizational Development, Performance Management and Improvement, Restructuring, Service Management, Turnaround

Listed skills include Customer Service, Business Process Improvement, Change Management, Cross Functional Team Leadership, and 15 others.

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  Virginia Tech

  Finance