Eduardo Baños Email & Phone Number

Mérida, Yucatán, Mexico

Spearheaded a mid-large team, focusing on training, coaching, and performance evaluations to boost team efficiency and operational effectiveness.Earned MVP (Q1) and Rising Star (Q2) awards for outstanding leadership and results in 2022.Conduct in-depth data analysis on inventory levels, order processing, and warehouse operations, utilizing Excel to identify and implement efficiency improvements.Enhance inventory management practices using Fulfil, optimizing turnover rates, and establishing accurate safety stock and reorder points.Develop actionable insights through Power BI, generating weekly reports to inform strategic decisions and drive operational improvements.Foster strong relationships with vendors, suppliers, and third-party logistics providers, achieving a 98% on-time delivery rate.Collaborate across teams to address issues, resulting in a 15% improvement in customer satisfaction scores and a more efficient order fulfillment process.

La Paz, México, México

Communicate with the client and provide quality support and resolution to daily issuesImprove all operational processes to increase efficiency and meet client and customer expectationsConducted weekly reviews and proactively coordinate meetings with the client to show the results.Increase client's sales revenue by 23% in the first year

Mérida, Yucatán, México

Direct day-to-day operations focused on key business metrics, continuous improvement, and a 10-member team with related direct reports.Supervise quality standards to accomplish the delivery time for over 80 Walmart stores in the area during a 4-year period.Increase the need for internal supplies by reducing delivery times to only 3 days in the first year by creating new routes and strategies.Provide the appropriate direction and developed strategies to provide all internal supplies in time for the construction of over 8 Walmart stores (including a Distribution Center) in the Peninsula during these four years.