Edward Berwick Email & Phone Number

Cork, County Cork, Ireland

Broadcom Division - (VCF) VMware Cloud Foundation Professional Services Portfolio, Process and Policy Organisation. Lead on PSO teams systems, process and integrations.

Cork

Dublin

UML User Case and Requirements definition of tactical changes to Harcourt eProdcuts/HMH Online Registration platforms.We are looking for a software developer lead who could lead a set of experienced software engineers and senior software engineers to build a solution that transforms traditional classroom grading into a 21st century three dimensional view of student progress. Requirements & Skills:We are looking for a software developer lead who could lead a set of experienced software engineers and senior software engineers to build a solution that transforms traditional classroom grading into a 21st century three dimensional view of student progress. Requirements & Skills:Part of a team building a solution that transforms traditional classroom grading into a 21st century three dimensional view of student progress.Lead Business Analyst developing HMH's strategic Learning Management System. Complete Software development life cycles each quarter. Lisasing with Product Mgmt (US) and Development and QA teams (India) on delivering Standards, Assignments and Teacher productivity functions as modules within the LMS.Defect handling to optimise the performance of code in the .NET environment as part of UAT.

Learning Management System Business Analyst for Houghton Mifflin Harcourt

Ireland

• Created presales demonstrations and pitches to prospective Clients on how Salesforce could benefit their organisation. Developed Proof of Concept test cases, using the Clients own data - simulating how their existing and future processes were to be modelled within Salesforce.• Managed the data cleansing and migration of all business data [Accounts, Contacts and Opportunity data] to Salesforce.• Introduced stringent data management practices to ensure trusted data quality in the future process.• Developed bespoke tools and forms and afforded the Sales Teams to increase their own efficiency. Individual efficiency could now be tracked in detail for the first time. • Negotiated with Salesforce.com on behalf of Clients to secure best pricing model. • Configured Salesforce Roles, Users & Groups, delivering the social enterprise productivity benefits to the Client [Chatter] • Implemented one touch Skype, internal calls & Call Centre Adapter directly within Salesforce.• Delivered Salesforce workflow for the Lead to Opportunity to Order process. • Extended the Customers Salesforce implementation to include a Customer Self Service Portal as well as an area for the Clients Partners. • Developed reports and custom Dashboards thereby providing Management with full visibility of the Sales pipeline.Clients included; Bord Gáis [Irish Gas Utility], System Dynamics [Software Integration Partners] and Camida [Chemical Ingredients Suppliers]

DATA VALIDATION SERVICES: Created a standardised library of algorithms for validating Retailers Product specific data to ensure the Retailer was GS1 compliant. These generic rules were then propagated to encompass all GS1 data attributes (e.g. Weights and Dimensions, GTIN, & GLN)ENTERPRISE SYSTEMS INTEGRATION: Successfully created an automatic interface between Clavis Data Steward and SAP and Salesforce CRM.AD-HOC REQUESTS: Developed showcases for Clavis Software, demonstrating how client specific business requirements could be met.

MESSAGING REPORTING AND DASHBOARD: Scoped, developed and deployed a bolt-on Business Objects XI 3.1 application on a MySQL database upon a Linux platform. Reports an dashboard delivered exception handling, fraud detection and traffic volume reporting capabilities. (Contract Role)

Scoped, developed, deployed and later supported a new ‘Bill on Behalf’ tool which enabled Optus to rate and charge their own customer base on behalf of content and service providers and then reconcile with 3rd party content providers and partners. Scoped, specified & documented entire Sales, Ops and support model for new Thuraya Products (Sat Only & Dual mode handsets) with Optus internal/external business units and Thuraya themselves.

SYSTEM & DATA MIGRATION: Project managed all migration activities (Data/Process) from legacy systems of Data & Voice Services to the AAPT Strategic OSS System. Managed tracked between 5 and 10 personnel ensuring all data migration activities were aligned with the OSS Program.KPI & BUSINESS METRICS DEFINITION: Definition of Business Unit Model, Standards and Metrics for the AAPT Service Delivery (SD) division – focused primarily on Service Provisioning and Assurance departments Proposed, specified & built Performance/Jeopardy/Key Performance Indicators and Status reporting instruments – for groups’ COO. NATIONAL TRAINING ROLLOUT: Developed and conducted Interstate Training modules.

Optimised Billing processes and hence Billing Engine performance. Insights to CRM and Billing Data Warehouse provided using Oracle Discoverer.

Responsible for entire Application Build process [MS Dev Studio 97(C++ 5.0)].

Conducted Cost vs. Benefit, Feasibility and Cost Benefit studies for the location of new Gas Infrastructure in New Towns and Estates in Ireland.

Msc., Engineering

Activities and Societies: Dynamics forces being subjected to a Caisson [FR 'a box' e.g. used in submerged tube tunnel design] being.

Bachelor Of Engineering (B.Eng.), Engineering & Mathematics

Erasmus, Engineering

Activities and Societies: ERASMUS Exchange study