Monitor inbound and outbound logistic activitiesReview team daily dispatch performanceCoordinate with 3rd warehouse and make sure all supply chain activities running smoothly Solve inland container delivery problemsSourching 3rd logistic partners to reduce supply chian cost and Improve the efficience

• Efficiently Managed inbound ocean, rail and road logistic activities and supported in-time outbound store replenishment for more than 40 locations across Canada and USA.• Maintained strong relationship with local logistic carriers, and built new delivery partnerships across Canada• Managed 100k+ SKUs for merchandise and fixture, ensuring high accuracy rate of delivery• Forecasted future sales depends on the past data, efficiently making the replenishing plan• Communicated with other teams to schedule and solve shortage or overstock problems for each store.• Supply chain database maintained, frequently using excel and SharePoint to support stores needs and on hand stock availability.• Frequently using SAP, analysing data flow between 3rd warehouse and company.• Collaborate with other departments, such as merchandiser, operation, and marketing team, making sure meet the quality and delivery requirement.• Worked with 3rd party warehouse, monitored item receiving and inventory control

• Effectively managed sourcing and logistics activities across supply chain function • Reduced lead time by conducting process improvement project to improvement better customer service and reduce safety stock • Estimated and forecasted products future trend by demonstrating data analytics skills • Effectively negotiated and managed stakeholders relations between suppliers and customers internally and externally • Mastered in ODOO ERP system to place order, check inventory and make internal transfers• Participated and led new store set up and items maintenance across huge volume of SKUs• Collaborated cross-functionally with other department such as logistics, E-commerce, sales, inventory control to achieve the highest service level possible

• Performed data analysis to support more than 40 retail stores in Canada• Optimized inventory Solution on daily, weekly and monthly basis for each retail region• Managed stock level, safety stock, replenishment qty, lead time using ERP system• Analyzed stock out and rush order frequencies to provide the best level of inventory for service level• Responsible of the inventory control for the primary warehouse to support online sales, buying team, and store support

Store Strategy and Business Development:• Analyzed local competitive environment, took an initiative to deliver new idea which led to 30% profit growth• Conducted peer analysis to ensure the advantages, forecasting trends, cost optimization• Planned and executed event driven short-term business growth strategy• Successfully developed working relationship with existing and new suppliersProcurement:• Prepared annual sourcing plan in order to achieve sourcing and procurement strategy• Responsible for material quality, inventory control, just in time purchasing, as well as cost control• Aligned with industry partners to conduct raw material unified purchase, resulting in a 30% cost reduction• Efficiently managed $1.2M annual cost of material spendCustomer Services:• Collected, analyzed, and monitored customers' feedbacks for products and service improvement.• Cross-trained and backed up other customer service managers.• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance

• Expanded domestic Chemical material market, successfully led retailing sales team to build up a strong business relationship with one of the top ten ceramic companies around the city.• Maintained relationship with existing customers to strengthen business collaboration, matched stakeholder expectation and improved retailing performance.• Coordinated cross function team within the company to understand business needs and promote information sharing.

• Regularly communicated with existing consumers, assisted manager to manage market data.• Participated in annual exhibition of furniture for brand promotion, detected potential customers.