Ed Crawford Email & Phone Number

Wilmington, North Carolina, United States

Wilmington, North Carolina

Wilmington, North Carolina Area

Technical Delivery Manager for a Xamarin and Azure-based native performance coaching application for the pharmaceutical and medical device industries. The application functions on both the iOS and Windows platforms. Responsible for all product management and product roadmap tasks. Perform sales support during the sales cycle, plan and coordinate.

Wilmington, North Carolina

Provided extensive customer support duties for an iOS-based and Windows-based performance coaching application. Performed demos of new features to support the sales team during sales cycles. Generated custom reports using SQL Server, based on customer requests. Performed application QA testing and coordinated new version releases across the client base..

Boca Raton, FL

• Participate in day to day technical operations to assist the client with high priority escalations and application debugging.
• Work with client's internal IT and Campus Management to mitigate system functionality gaps and address them in future releases.
• Serve as a project manager, program manager, implementation consultant, QA engineer, business process specialist and liaison to support implementation and integration efforts and assess proposed solution designs.
• Act as a software development liaison between the client and Campus Management for critical development escalations and support cases.
• Work closely with client's IT resources to understand, review, and document current/future CampusVue custom application development.
• Participate in product upgrade planning, QA testing, development, and support activities.

Lynchburg, Virginia Area

Responsible for IT Planning and Governance program, which includes:- Compliance and risk- Program Management development- Web Application Migration- IT Strategy Management

Identify the need for and create IT-related policies and standards; architect and design a model for IT governance.

Reported directly to the CIO, and managed teams of applications developers, project managers and verification and testing and release units. Managed a team of over 30 IT professionals, with varying degrees of experience.

One-man development team. Performed project analysis, project management, applications development, testing and database administration.

Member of the Commercial Lines Development team responsible for modifying the Commercial client server application to facilitate processing of Marine lines of business.

Served in Kenya, East Africa, at Rift Valley Academy, which is a boarding school northwest of Nairobi. Job duties included Computer Services Director, dorm dad, JV volleyball coach, worship leader.

Application development, project and resource management for the Recording/Financial team and the Cargo Insurance development team. Managed teams of applications developers, responsible for specific application portfolios.

Associate Of Science (A.S.), Data Processing

Activities and Societies: Vice-president, local chapter of DPMA

Education record

Activities and Societies: Rifle club, varsity baseball, varsity golf