Eddie Alvarez Email & Phone Number

San Diego, California, US

• Managed the launch of Moneyjet, a digital lending product, which fully automates end-to-end loan application, origination, and servicing processes.
• Implemented an Agile framework to deliver features and capabilities that continuously streamline the user experience and drive profitable growth.

Boston, MA, US

NROAD’s AI platform enables business transformation by automatically processing complex unstructured financial content. Providing ongoing guidance and support for NROAD’s Product Strategy, Marketing, and Business Development.

Scottsdale, AZ, US

• Developed and executed strategic plans to navigate a challenging lending environment and drive business expansion.
• Diversified the product set and established new operations, systems, and partnerships to facilitate customer access to Federal business pandemic relief programs.
• Growth strategies resulted in a 4X increase in revenue for Adesso Capital during and post pandemic.

• Led the launch and growth of American Express Merchant Financing, becoming one of the nation's largest SMB lenders.
• Led the Development of Product and Systems, Sales and Servicing Operations, and Business/Marketing Analytics.
• Developed innovative lending products and a best-in-class digital customer experience.

Led development and continuous enhancement of Amex’ customer marketing capabilities, with a focus on: digital capabilities; marketing campaign execution; offer optimization: targeting model development, scoring, and monitoring; data warehousing and quality; and business intelligence (BI).

Led teams of analysts and econometricians driving data driven strategic analysis and marketing analytics (customer targeting/modeling, and in-market test and learn) to increase loyalty and generate incremental spend.