Roberto (Eddie) Reyes Email & Phone Number

Colorado Springs

• Used consultative approach to identify new services that may be appropriate for the client.
• Resolved client issues utilizing product knowledge as well as mined to identify/address needs through questioning and offering the most appropriate solution.
• Processed solicited orders as requested by customers in a timely and accurate manner such as trades, investment allocations, loans and withdraws.
• Fulfilled customer request to their account including address changes, online assistance, research of past transactions and salary deferrals.
• Continuously meet department sales quota.
• Took up to 80-90 calls per day.

Colorado Springs, Colorado Area

• Performed monthly research utilizing an SQL database from MCIF to generate monthly and semimonthly board reports.
• Created mailing list utilizing CRM as well as a SQL database.
• Maintained and updated company intranet page as well as the credit union website.
• Created mailings, eBlasts, external campaigns, statement messages, receipt messages ATM messages, branch digital messages and hold messages.
• Created marketing materials utilizing Adobe Indesign as well as HTML.
• Served as the Business Continuity plan marketing liaison.

Camp Pendleton, CA

• I was stationed at Camp Pendleton near San Diego on a small camp called Las Pulgas. I spent four years with Kilo Battery 3/12. While in the Marine Corps I had the opportunity to travel around the world and visit.
• Organize schedules to enhance time efficiency and accountability.
• Ensured inventory needs were met and resolved needs for additional materials such as gear and weapons for Marines under my leadership.
• Sold personal and professional development through motivation, assertiveness and confidence.
• Combat Veteran of Operation Iraqi Freedom.Being a Marine has changed who I am. I have learned the meaning of honor courage and commitment. I have learned how to communicate effective in diverse teams as well as how to.