Certified IASSC Lean Six Sigma trainer operating in South East Queensland in collaboration with CBIS

Led the implementation of internal process framework via Nintex Process Manager (formerly known as Promapp) including governance methodology and toolset across the group (Support and Legal) in accordance with APQC standardised framework.Implemented reporting of process management via APIs from Nintex and existing process data to share actionable insights into process management.Facilitating workshop sessions with local SMEs to extract process methodologies to share with stakeholders in a consistent way.

Design and create data models combining data from internal asset & financial management systems (Assetic, Authority), market data (auction and Internet sales) to improve asset life cycle management.Utilised odbc connectors to access raw database structures and reverse engineer relationships to provide flexible reporting. Developed and optimised data visualisations to provide clear and actionable dashboards to stakeholders using Microsoft PowerBI. Developed advanced data queries (M Language / Power Query) to automate data collection from external sources. Automated unstructured report processing into tabular data structures to remove manual activities and improve data integrity.Manage, lead and develop Infrastructure Services Admin Support team of 4 Administration Officers. Educated and implemented process management process to provide '3 deep cover' on all processes and democratise knowledge through the use of Standard Operating Procedures and cross-training program.Champion local change initiatives through the use of lean six sigma methodologies learnt through previous training & experiences.

Emigrated to Australia with my family. Career break due to visa restrictions whilst awaiting Permanent Residency (Granted Sept 2020)Bridging Visa (BVA) granted - July 2019Permanent Residency granted - Sept 2020

- Led and managed a team of Continuous Improvement Business Partners (CIBP) who partnered teams across finance (Accounts Receivables, Bank reconciliation, Loss, Supplier Funding, Property Finance, Helpdesk) delivering cultural change through training and ‘team led’ process improvements.- Created and instructed internal Lean Six Sigma (LSS) training program which was delivered to hundreds of staff across finance and the wider organisation.- Coached and Mentored CIBPs to instruct LSS training- Identified and developed existing Office 365 functionality to reduce process cycle time by >80% through automation and digitisation with automated tracking and live dashboards (Microsoft Forms/SharePoint, Microsoft Flow & PowerBI)- Created internal online resource 'The Learning Centre' available to over two thousand employees to make better use of existing tools and increase skills in new technologies, at scale.- Work alongside Robotic Process Automation (RPA) team to share best practise in process improvements to deliver maximum benefits to business- Personally assist in the management of Automation Anywhere (RPA) control room to handle robot failures- Enable cultural change across the department through partnering, training, drop in sessions and online resources (available to all)- Participated in the voluntary ‘Support our stores’ program at Christmas to provide additional resource to the Boots store in my home town, Haverfordwest, Pembrokeshire.

- Certified December 2013 following a 2 year program leading cross business, multi-functional lean six sigma projects (DMAIC and RCA) to improve defect rate, productivity and cost reductions.- Certified ‘RCA Leader (Apollo). Project involved a ‘one off’ defect which required analysis and evidence gathering across the whole supply chain (customer to supplier) which led to 90% reduction in defect rate, rework and scrap cost.- Lead and co-lead cross functional ‘Lean Action Workouts’ with large teams to drive process improvements- Mentoring & tutoring multiple greenbelts across manufacturing, R&D, finance, tech services, engineering to attain greenbelt certification- Completed GE Blackbelt exam with result of 96%- Demonstrated, competent use of the following tools: Gage R&R Study, Attribute gage R&R, Short form gage R&R, ANOVA, Moods Median, Homogeneity of Variance (HOV), Chi Square, Correlation / Regression, Control Charts, Capability analysis, P values, PFMEA, DFMEA

- First line support for all shop floor related technical issues- New Product Introduction (NPI) to manufacturing shop floor- Devising production routings- Creating test plans and instructions aligned to design specification- Monitoring and Maintaining acceptance, non-conformances and deviation/concession request- Worked with R&D, planner buyers, sourcing, supplier quality team to drive improvements across product range- Set up mini (emergency) manufacturing team/facility to fill gap between manufacturing time and customer expectations

Managed a team of 6 technicians across multiple disciplines (wiring, assembly and test) to manufacture and qualifying down-hole oilfield equipment.Over saw management of workload variations including overtime during weekdays and weekends

- Primary responsibility, testing and processing downhole oil & gas products- Additional activities included, defect reduction, test improvements, establishing additional customer requirements through cross functional workouts to ensure escaping defects were reduced

Supporting anti-submarine-warfare sonar trials on multiple submarine platforms

- 1.5 years ‘workshop’ training, 1.5 years ‘on the job’ training, visiting each of the many different functions across the Cardigan Bay missile test range operations- Designed and manufactured An Audio amplifier (IC based, 55W rms/Channel) Digital Clock (Hours, Minutes, Seconds with a start/stop and reset button) Variable voltage DC Power supply- Fabrication of this unit included constructing a chassis/case from mild steel and also creating the PCBs (Printed circuit boards) used inside. Continuity tester- During the first year of my apprenticeship I won 3rd place in the second year of the ‘Apprentice of Wales’ competition (year mismatch due to admin mistake)- During the second and third years of my apprenticeship I won 1st place of the ‘Apprentice of Wales’ competition