Eddie Shumaker Email & Phone Number
@prometheanworld.com
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Who is Eddie Shumaker? Overview
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Eddie Shumaker is listed as Inside Channel Guru I Master Problem Solver I Finding simple solutions for complex issues I Teacher and trainer I IICRC Certified Water Technician I Master cat herder at Promethean, a company with 692 employees, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at prometheanworld.com and a matched LinkedIn profile for Eddie Shumaker.
Eddie Shumaker previously worked as Inside Channel Manager at Promethean and Contact Center Team Leader at Promethean.
Email format at Promethean
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AeroLeads found 1 current-domain work email signal for Eddie Shumaker. Compare company email patterns before reaching out.
About Eddie Shumaker
Currently I am an Inside Channel Manager for Promethean. I have been in this role for coming up on 2 years. I have several years experience with Customer Service, as well as almost 3 years in a call center environment. I have a customer focused mindset and I excel in the field. My knowledge of computers and software is broad, but most importantly it is extensive. I have vast amount of knowledge with front of classroom technology. The ideal job will allow me to truly tap into all of my potential and allow me to grow where I see myself in the future.
Eddie Shumaker's current company
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Eddie Shumaker work experience
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Contact Center Team Leader
I currently over see 6 direct reports and also look after our flex company agents. The flex agents can be anywhere from 10-20 depending on our volume. I am very involved in weekly and monthly one to ones with my agents that involve goal setting, going over their previous KPI's and if their goals were met. If they were not, I develop a plan on how to get.
Senior Customer Support Technician
Currently managing a call center of 6 customer service technicians. Interviewing direct hires, Managing technician KPI reports, coaching and developing each and every technician, writing and improving company processes, dealing with more complex cases and scenarios that have been escalated to me, planning and leading weekly team meetings, managing.
Customer Service Technical Support
Providing unparalleled customer technical service. Supporting customers ranging from teachers to IT Department heads.
Lead Technician
IICRC certified water technician. Water and fire mitigation, mold remediation, crime scene clean up
Colleagues at Promethean
Other employees you can reach at prometheanworld.com. View company contacts for 692 employees →
Melissa Burnstein
Colleague at Promethean
Atlanta, Georgia, United States, United States
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GK
Grace Kelley
Colleague at Promethean
San Francisco, California, United States, United States
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BO
Barbara Onumah
Colleague at Promethean
Manchester, England, United Kingdom, United Kingdom
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AS
Ana Santos
Colleague at Promethean
Marietta, Georgia, United States, United States
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LM
Laronda Malachi
Colleague at Promethean
Rockmart, Georgia, United States, United States
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NW
Nikkita Willis
Colleague at Promethean
Columbia, Maryland, United States, United States
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段
段小刚
Colleague at Promethean
Chaoyang District, Beijing, China, China
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PM
Pablo Maganto Velasco
Colleague at Promethean
Greater Madrid Metropolitan Area, Spain
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DC
Dave Chester
Colleague at Promethean
Blackpool, England, United Kingdom, United Kingdom
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JH
Joyce Han
Colleague at Promethean
Guangdong, China, China
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Frequently asked questions about Eddie Shumaker
Quick answers generated from the profile data available on this page.
What company does Eddie Shumaker work for?
Eddie Shumaker works for Promethean.
What is Eddie Shumaker's role at Promethean?
Eddie Shumaker is listed as Inside Channel Guru I Master Problem Solver I Finding simple solutions for complex issues I Teacher and trainer I IICRC Certified Water Technician I Master cat herder at Promethean.
What is Eddie Shumaker's email address?
AeroLeads has found 1 work email signal at @prometheanworld.com for Eddie Shumaker at Promethean.
Where is Eddie Shumaker based?
Eddie Shumaker is based in Atlanta Metropolitan Area, United States, United States while working with Promethean.
What companies has Eddie Shumaker worked for?
Eddie Shumaker has worked for Promethean and Masterpro Services Inc.
Who are Eddie Shumaker's colleagues at Promethean?
Eddie Shumaker's colleagues at Promethean include Melissa Burnstein, Grace Kelley, Barbara Onumah, Ana Santos, and Laronda Malachi.
How can I contact Eddie Shumaker?
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