Investment Operations and Settlement （Total return Swaps/Cash Equities/ Futures/Options）NAV Calculation and Reconciliation Fund Administration

Cayman Fund （Fixed income）& OFC （Equity） Middle and Back office Operations

1.Assisted in collecting and finalizing business requirements for both Cryptocurrency Wallet and Trading plaftform(Apps & Webs)2.Established and standardized Customer Service and Back Office Operations3.Participated in Marketing & Promotions (Content/E-Community/Activity)

1.Assisted in nailing down the online account-opening procedures in accordance with the rules and regulations of SFC(HK), and coordinated with Compliance/Legal/IT Product teams to ensure its efficiency and compliance2.Drafted the FAQ，collected business and technical-oriented problems encountered from clients and solved them with the coordination of related teams3.Assisted onboarding of retail clients in compliance of KYC/AML/CDD of SFC(HK)4.Participated in Customer Service and Operation of three major lines of business（HK & U.S Stock/Wealth management(FOF & Overseas Mutual Fund)/ Employee Stock Ownership Plan）5.Daily operations for two Mobile Apps Youyu Gupiao ( HK & U.S Stock )& Youyu Wealth( Overseas Mutual funds)6.Translation of roadshow videos interviewing overseas Fund Managers 7.Assisted in finalizing CRS business requirements based on newly issued rules and regulations 8.Coordinated with Middle & Back office for Brokerage Business and streamlined the workflow from APPs to Middle & Back office

1.Workshops interpretation2.Skype and tele-meeting interpretation3.Technical documents translation (Theme Park Design & Engineering Construction)4.Coordinated with foreign design company for Concept Design/Progress/Construction phase

1.Received IT-related phone inquiries from Macau and Singapore, performed troubleshooting and dealt with the problems remotely