Lead Case Investigator - Top Cases Reconciled
CurrentResponsibilities and Duties: • Performed Cloud Based data cleaning, Interpretation of data, and management of electronic health records using Excel and REDCap from Faxed records, Toxicology reports, Private and Public survey data, and emails into the Disease Surveillance System (DSS)• Creating, from scratch and building from projects Collecting, Manipulating Data, Managing, Editing, and Updating line lists for daily COVID-19 cases for the State of Colorado on a Cloud-based database from beginning to end.• Responsible for providing technical assistance, implementing solutions, training, shadowing, and completing assessments for new hires• Served as a Team Lead for 10-15 State employees that collectively perform all functions of the COVID-19 Community Team response and Served as a Shift Leader 1-2 times per month for Case Investigation teams.• Assist in Tracking daily and weekly progress for the team against target goals including cases contacted successfully, contacts tracked and referred, and patients and contacts referred to social support systems. Providing feedback to the team including assessing duplicate cases and issues related to data quality and escalating properly• Directs the assignment of disease intervention activities, collaborating with surveillance triage staff to ensure the equitable assignment of priority cases and contacts for investigation. Monitors progress to ensure investigations are completed in a timely manner. Conducts workload assessments. • training of new hires/contractors/volunteers and existing case investigation and contact tracing staff. • Provides modeling and coaching of effective interview techniques and conducted interviews and interview observations, providing timely feedback. Provides guidance on expectations for a thorough investigation and documentation procedures and criteria for closure of the case and contact follow-up activities.