Eddy Wu Email and Phone Number
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I am a Ph.D Candidate at Southeastern Baptist Theological Seminary in Ph.D in Philosophy in Apologetics and Culture. My fields of interest include: Problem of Evil, Technology, Faith and Science, and Asian American Culture. My dissertation research is focused on the topic of video gaming and the Christian theological and philosophy engagement.
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Integration And Solutions Professional INc State College Of EngineeringWake Forest, Nc, Us
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Integration And Solutions Professional INc State College Of Engineering Jan 2024 - Present
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Adjunct ProfessorSoutheastern Baptist Theological Seminary Jan 2023 - PresentWake Forest, North Carolina, United StatesCourses taughtHUM1120: History of Ideas II (Spring and Fall 2023, Spring 2024) -
It Information Systems ManagerSoutheastern Baptist Theological Seminary Jan 2023 - Dec 2023Developed PowerShell scripts to automate new employee onboarding and offboarding to streamline account management.Authored comprehensive documentation for departmental policies, ensuring accessible solutions for both current and future IT personnel.Utilized Microsoft 365 Admin Center and Azure Active Directory to enhance operational efficiency for various departments.Established and maintained a comprehensive inventory, tracking 600-700 network devices, ensuring a robust and organized IT infrastructure.Utilized SQL Server Management Studio to generate data in spreadsheet format, providing invaluable support to other departments in their daily business processes.
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It Operations ManagerSoutheastern Baptist Theological Seminary Jun 2018 - Mar 2023Implemented Freshdesk help desk ticketing system, maintaining a ticket count below 50 and ensuring all resolutions met SEBTS SLA compliance.Hired and trained a team of 4-5 support technicians, ensuring efficient ticket resolution, exceptional customer service, and achievement of KPI metrics.Demonstrated mastery in Active Directory and Group Policy, orchestrating seamless management of user accounts to maintain a secure and efficient IT environment. Oversaw Citrix servers and user’s virtual desktops facilitating remote work for traveling staff and reducing computer purchase costs.
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Grader For Ben HollowaySoutheastern Baptist Theological Seminary Jan 2019 - Dec 2022- Assisted Professor Holloway in grading and managing his semester courses- Received opportunity to lecture on Dr. Holloway's behalf
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Computer Programming And Technology TeacherWake County Public School System Aug 2015 - Jun 2018Wake Forest, NcDeveloped student critical thinking and logical problem solving skillsFacilitated collaboration and teamwork among studentsInstructed students on the fundamentals of Object Oriented ProgrammingUsed Microsoft Visual Studio daily in the classroom Challenged students with difficult but engaging programming projectsTaught students the fundamentals needed for the CompTIA A+ Certification in Computer Engineering Tech I Courses taught:Computer Programming I (Visual Basic)Computer Programming II Honors (C#)Computer Engineering Tech IProgramming Languages taught:- Visual Basic- C# -
It TechnicianSoutheastern Baptist Theological Seminary Jul 2014 - Jan 2016Wake Forest• Maintained functionality of all faculty and staff computers on campus• Performed repairs on any hardware or network related issues• Maintained all copiers and printers across the campus • Performed user profile management on a daily basis with Windows Active Directory• Experience with setup and usage of Citrix based computers• Worked closely with team to upgrade and deploy computers throughout campus
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Advanced Repair AgentGeek Squad Sep 2012 - Aug 2015Raleigh-Durham, North Carolina Area• Personally engaged clients about electronic/computer troubleshooting issues• Used experience and knowledge to provide each client with a professional solution• Performing advanced repairs on computers including virus removal, hard drive replacement, operating system installation
Eddy Wu Skills
Eddy Wu Education Details
Frequently Asked Questions about Eddy Wu
What company does Eddy Wu work for?
Eddy Wu works for Nc State College Of Engineering
What is Eddy Wu's role at the current company?
Eddy Wu's current role is Integration and Solutions Professional I.
What is Eddy Wu's email address?
Eddy Wu's email address is ew****@****pss.net
What is Eddy Wu's direct phone number?
Eddy Wu's direct phone number is +191957*****
What schools did Eddy Wu attend?
Eddy Wu attended Southeastern Baptist Theological Seminary, Southeastern Baptist Theological Seminary, Louisiana State University.
What skills is Eddy Wu known for?
Eddy Wu has skills like Microsoft Office, Electrical Engineering, Electronics, Customer Service, Computer Repair, Research, Fantasy Football, C++, Computer Diagnostics, Hardware Installation, Virus Removal, Christian Apologetics.
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