Eden Sicat Email & Phone Number

Tallinn, Harjumaa, Estonia

Tallinn, Harjumaa, Estonia

Estonia

- Responsible for supporting company-wide initiatives to engage users throughout their account's lifecycle, from onboarding through upselling to retention- Act as the primary point of contact for both Core and High-Value Customers equipping them with necessary knowledge and training materials from the Knowledge Base, Pipedrive Academy and the Pipedrive Community- Handle multiple tasks in a fast-paced environment, manage competing priorities and adapt quickly to product development and changes- Gather and consolidate product related feedback for the Product Development Team- Collaborate with internal teams to deliver solutions to Core and HVC needs and ensure seamless experience for them

Philippines

MOVEMENTS WITH IMPACTWe empower people and propel organizations to innovate and create social value with the effective use of communication strategies and digital media technologies.DRIVEN BY PURPOSEWe want Filipinos to have an improved quality of life. By working together with leaders and social enterprises, we can create solutions and messages that is inclusive, transformative, and sustainable.TRANSLATING VISIONS INTO ACTIONSWe use data-informed strategies to help organizations launch successful campaigns, and to collaborate with companies in building well-designed products.SPECIALIZATIONS:1. CREATIVE STORYTELLING - We help personal and corporate brands share compelling stories that enhance credibility while building online communities2. BUSINESS SOLUTIONS STRATEGY - We use efficient online tools and digital platforms to streamline business processes so you can achieve optimum productivity.3. GRASSROOTS MOBILIZATION & COMMUNITY ENGAGEMENT STRATEGY - We uncover insights to help decision makers in organizations scale up high-impact messaging of programs, reach and mobilize target audiences, build good reputation and strengthen stakeholder relationship.

Sydney, New South Wales, Australia

- Conducting in-depth research on industry-related topics in order to develop original content.- Developing content for the digital media platforms of the company such social media pages and company website. - Leading the development of content for advertising key campaigns and services.- Proofreading content for errors and inconsistencies.- Editing and polishing existing content to improve readability.- Conducting keyword research and using SEO best practices to increase traffic to the owned digital platforms of the company.- Creating compelling headlines and body copy that will capture the attention of the target audience.- Identifying customers’ needs and recommending new content to address gaps in the company's current content.

Florida, United States

- Create digital media campaigns that are in line with business objectives.- Coordination of digital content creation (e.g. website, blogs, social media and YouTube)- Manage complete digital projects- Create a web presence to increase brand awareness.- Maintain a strong online corporate voice via social media.- To ensure brand consistency, collaborate with the marketing, sales, and product development teams.- Suggestion and implementation of direct marketing methods to boost profitability- Keep track of ROI and KPIs.- Keep up with the latest developments in digital communications media.- Perform tasks to assist the CEO with enhancing his personal brand image

- Serves as the chief communication strategist of the Local Government Unit and responsible for all internal, external and digital communications, public relations, marketing and transparency initiatives for the City Government of San Fernando, La Union. Focused on developing forward-thinking strategies and policies in communication through various platforms to better serve and engage the public.- Heads the Corporate Relations Branding and Marketing Unit, Corporate Social Responsibility, Customer Experience Unit, Tourism and Culture Unite, and Information Dissemination Section of the Knowledge Management and Corporate Communication Office- Formulate measures and provide technical assistance and support to the City Mayor through providing information and research data required for the delivery of basic services and provisions of adequate facilities so that the public becomes aware of said services and may fully avail the same- Provide relevant, adequate and timely information to the Local Government Unit and the residents- Maintain effective liaison with various sectors of the community on matters and issues that affect the livelihood and the quality of life of the inhabitants and encourage support for programs of the local and national government- Be in the frontline in providing information during and in the aftermath of manmade and natural calamities and disasters, with special attention to the victims thereof to help minimize injuries and casualties during and after the emergency, and to accelerate relief and rehabilitation- Recommend to the City Council and advise to the City Mayor all other matters relative to the public information and research data as it relates to the total socioeconomic development of the City- Facilitate the resolution of major public concerns and queries through all available channels

La Union, Philippines

- Supervise over-all operations of the Information Dissemination Section of the Knowledge Management & Corporate Communication Office- Support in synthesizing initiatives’ achievements and developing strategic documents such as issue briefs and other knowledge products for influencing policy and practice- Develop draft publications or other forms of communication materials such as videos and flyers from diverse material provided by City Government official and employees such as reports, summaries, presentations, and verbal inputs- Prepare impact stories for web and public dissemination- Summarize and rewrite text for different purposes (e.g., media articles, peer-reviewed journal articles, web summaries, and information sheets)- Ensure that initiative publications are collected, registered, and shared through the City Government's Document Management System- Develop and organize a systematic approach to gathering data, information, and reporting, and leads dissemination of internal publications, informational materials, and other projects of the City Government- Edit and approve routine publications such as press releases, speeches, technical reports, and other project publications- Draft press releases, advisories, factsheets, newsletters, press/media kits, event proceedings, and news stories for media uptake and to inform key partners and other targeted audiences about the results and achievements- Prepare and design strategies and plans for communication and outreach for the initiative within the framework of the KMCCO Strategy- Expand the initiative’s outreach on the basis of its existing communication strategy targeted at varied knowledge networks- Facilitate knowledge sharing with partner stakeholders providing a steady flow of news and stories for publications- Provide training and capacity-building support to teams on KMCCO tools and processes, including collecting and writing impact stories, responding to complaints and queries

La Union, Philippines

- Develops the brand and image of the City Government to ensure that all services of the local government resonate with the City's constituents, tourist and foreign investor;- Research and monitor economic trends, marketing trends and potential areas of investment based on investor needs and governance priorities;- Oversee the production of TV advertisements, newspapers and in-house magazine, direct mail packs, e-mail campaigns, websites exhibition stands, road shows and communication with graphic designers, copywriters, media buyers and printers;- Coordinate with other communication units in the development implementations and execution of marketing initiatives and activities;- Manage and monitor distribution of information collaterals;- Work with the Local Economic and Business Development Office for the development and implementation of marketing strategies to showcase the City's local products, tourist sites and investment potentialities;- Design, create and manage the City's Social Media Marketing Campaigns;- Develop a strategy and implement a proactive process for capturing online feedback. Monitor online ratings and respond accordingly; - Monitor trends in social media tools, applications, channels design and strategy;- Identify threats and opportunities in online generated content relevant to the City's business. Report notable threats to appropriate management- Analyze campaigns and translate qualitative data into recommendations and plans for improving the City's communication strategy;- Perform other Knowledge Management and Corporate Communication functions assigned from time to time.

City Of San Fernando, La Union

- Leads strategic review of the City Government’s social media presence, including providing counsel on integration of social media activities with the City Government’s brand and communications program, development of policies and governance.- Uses data analytics tools to measure and analyze the engagements of digital content and craft specific campaigns based on results. - Plays integral role in the design and development of a comprehensive digital communications and social media strategy, incorporating multiple social media platforms.- Works with colleagues in the Knowledge Management and Corporate Relations Office to develop integrated, multi-channel communications programs to reach internal and external stakeholders.- Promotes social media storytelling through engaging and informative copy and collaterals as a fundamental part of the brand and communications media mix and ensures digital communications approach is aligned with City Government's governance strategy.- Supports the design, development and maintenance of the City Government's blog and newsletters- Monitoring and responding to customer feedback, comments and social media posts- Advises on social media strategy to support distribution of governance agenda materials, Public Advisories, and other announcements for the people of San Fernando- Develops and delivers internal social media training modules for colleagues- Developing monthly reports on emerging social media trends that will be submitted to the City Information Officer- Capture online feedback and online sentiments to gauge public perception- Understand to support customer inquiries through social media- Respond to customer inquiries quickly and effectively via social media chats and comments- Maintain knowledge of the City's services to effectively communicate to clients- Resolve customer complaints effectively and endorse complex issues to concerned offices

Costa Del Sol Occidental, Andalusia, Spain

- Develops and executes effective social media strategies to assist EWN clients in achieving their business goals.- Conducts evaluation on brands' target customers to identify the social media channels that would provide the best opportunities for customer engagement. - Generates, edits, publishes and shares daily content (original text, images, video or HTML). - Assesses clients' marketing budgets and allocating spending on various marketing needs accordingly.- Performed SEO audits to identify various issues impacting clients’ search engine performance.

San Francisco Bay Area

- Research Etsy-related topics (combining online sources, interviews and studies)- Meet with the creative, marketing, and design teams to ideate and define content goals.- Research content and consumer trends to ensure that content is relevant and appealing.- Developing content strategies to effectively reach the desired target audience and marketing goals.- Write clear marketing copy to promote products and services of the company- Prepare well-structured drafts using Content Management Systems- Proofread and edit blog posts before publication- Submit work to editors for input and approval- Coordinate with marketing and design teams to illustrate articles- Conduct keyword research and use SEO guidelines to increase web traffic- Ensuring that SEO and SMO strategies are effectively implemented.- Managing content calendars and ensuring that the content remains consistent across all platforms.- Promote content on social media- Identify customers’ needs and gaps in our content and recommend new topics- Ensure all-around consistency (style, fonts, images and tone)- Update website content as needed

Baguio City

-Works for the special projects of the organization.-Assigned for all the Internal Communication works amongst members and officers.

Baguio City

Produces eye-opener films and other materials by fostering awareness, understanding and appreciation of current situation in the society.

Baguio City

-Technical works like creating the studio and set, writing featured materials and gathering news worthy stories.-Assisting in Special Events and Productions.-Producing Sky Cable News.

Baguio City

- Organizes Special Projects and Events for the only UNESCO recognized cultural organization in the campus.- Main person to contact regarding progress in Projects and Events.

Doctor Of Philosophy - Phd, Design And Artificial Intelligence For The Twin Transition

Master'S Degree, Technology Governance And Digital Transformation, 4.9 (Cum Laude)

Bachelor Of Arts In Communication, Cum Laude