Ed Gagnon

Ed Gagnon Email and Phone Number

President at Customer Service Solutions, Inc. @ Customer Service Solutions, Inc.
6135 Park South Drive, Suite 519, Charlotte,North Carolina 28210,United States
Ed Gagnon's Location
Charlotte, North Carolina, United States, United States
Ed Gagnon's Contact Details
About Ed Gagnon

Enjoy helping organizations improve how they serve customers, create a more positive and cohesive culture, and grow their business.

Ed Gagnon's Current Company Details
Customer Service Solutions, Inc.

Customer Service Solutions, Inc.

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President at Customer Service Solutions, Inc.
6135 Park South Drive, Suite 519, Charlotte,North Carolina 28210,United States
Website:
cssamerica.com
Employees:
5
Ed Gagnon Work Experience Details
  • Customer Service Solutions, Inc.
    President
    Customer Service Solutions, Inc. Jul 1998 - Present
    Charlotte, Nc
    Improve company culture, client retention, and sales through strategic planning and consulting, client research, and training.
    View
  • Premier, Inc.
    Manager
    Premier, Inc. 1990 - 1998
    Worked in Premier's Healthcare Management Consulting Division.
    View
  • Andersen Consulting
    Senior Consultant
    Andersen Consulting 1987 - 1989
    Was a Management Information Systems consultant at what is now Accenture, working on large scale technology implementations in service industries.
    View

Ed Gagnon Skills

Strategic Planning Customer Service Customer Retention Leadership Management Consulting Training Process Improvement Survey Research Customer Service Training Strategy Coaching Business Strategy Call Centers Market Research Performance Management Customer Relations Data Analysis Project Planning Customer Service Consulting Mystery Shopping Project Design/delivery Touch Point Planning Patient Satisfaction Improvement

Ed Gagnon Education Details

Frequently Asked Questions about Ed Gagnon

What company does Ed Gagnon work for?

Ed Gagnon works for Customer Service Solutions, Inc.

What is Ed Gagnon's role at the current company?

Ed Gagnon's current role is President at Customer Service Solutions, Inc..

What is Ed Gagnon's email address?

Ed Gagnon's email address is ed****@****ica.com

What is Ed Gagnon's direct phone number?

Ed Gagnon's direct phone number is +170455*****

What schools did Ed Gagnon attend?

Ed Gagnon attended Queens University Of Charlotte, Furman University.

What skills is Ed Gagnon known for?

Ed Gagnon has skills like Strategic Planning, Customer Service, Customer Retention, Leadership, Management Consulting, Training, Process Improvement, Survey Research, Customer Service Training, Strategy, Coaching, Business Strategy.

Who are Ed Gagnon's colleagues?

Ed Gagnon's colleagues are Richard Hutton, Julia Warren, Frederick Illidge Maldonado, Tamika Coleman.

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