Edgar B. Email & Phone Number

New York, New York, United States

Create engaging and effective elearning courses . Manage learning management systems and designing interactive electronic materials.

Secaucus, New Jersey, United States

*Developed and executed a comprehensive learning and development strategy that aligned with the company's objectives.*Managed a team of 4 learning and development professionals.*Oversaw the LMS and Employee Intranet implementation process, working closely with IT teams and vendors to ensure a smooth transition and integration with existing systems. *Spearheaded the development of a learning culture within the organization.*Designed and delivered leadership development programs to enhance management skills.*Leveraged e-learning platforms and technology to enhance training efficiency and accessibility.*Designed and delivered training programs in areas such as leadership development, technical skills, compliance, and soft skills.*Led initiatives to improve onboarding and orientation for all new hires.*Introduced e-learning modules, webinars, and mobile learning solutions to make training more accessible, reducing training costs by 66.7% while maintaining high-quality standards.

New York City Metropolitan Area

*Created technical training documents for union bike mechanics. *Created an interactive company intranet with multimedia training content. *Conducted hands-on labs and workshops, providing practical experience and reinforcement of theoretical bike repair concepts.*Collaborated with subject matter experts to ensure training content was up-to-date and aligned with industry best practices.

Long Island City, Ny 11101

*Led the end-to-end process of creating and managing the LMS RFP, resulting in the selection and successful implementation of a new LMS platform that met organizational objectives and improved learning outcomes.*Developed and managed the RFP document, including outlining specifications, evaluation criteria, and performance metrics, ensuring clarity and alignment with organizational goals.*Coordinated vendor evaluation, conducting thorough assessments of vendor proposals, capabilities, and pricing structures.*Managed vendor negotiations, contracts, and service-level agreements (SLAs), optimizing vendor partnerships for cost-effectiveness and high-quality service delivery.*Oversaw the LMS implementation process, working closely with IT teams and vendors to ensure a smooth transition and integration with existing systems.

Secaucus, New Jersey, United States

*Spearheaded the design and delivery of our new hire training programs for our call center employees that increased employee retention by 82.3% and reduced onboarding time by 5 days.*Designed and delivered company-wide leadership development programs, equipping high-potential employees with the skills necessary for advancement.*Implemented a learning management system (LMS) to streamline training content delivery and provide on-demand access to learning resources for over 478 employees.*Introduced e-learning modules, employee learning intranet, webinars, and mobile learning solutions to make training more accessible, reducing training costs by 46% while maintaining high-quality standards.*Collaborated with department heads to identify specific training needs, tailoring programs to meet the unique requirements of various teams.*Utilized various training delivery methods, including in-person, virtual, and self-paced e-learning, accommodating diverse learning preferences.

Greater New York City Area

*Conducted organizational needs assessments to determine future learning and development solutions for the Last Mile team by analyzing qualitative data, quantitative data, content analysis, learners analysis before designing a blended learning curriculum with my team.*Led the creation, implementation, and management of training programs for the Last Mile division.*Oversaw the creation, and enhancement of learning and development materials; leveraging current industry best practices and ensuring creativity by using the best technology such as Adobe Captivate, Go-animate, Articulate 360, Cornerstone (LMS)and Office 365 Sharepoint as a multimedia intranet.

Greater New York City Area

*Design, development, and ensuring delivery of UX leadership, management and employee training programs within the north east region.*Conduct needs analysis and confirm with UX leaders, and managers to determine common learning needs based on projected future skill needs, organizational changes, and other external factors.*Assess and provide recommendations on how to best leverage existing learning assets or invest in new ones for the future with clear criteria for a build vs buy approach. Created our company intranet and learning management system.*Develop best practice learning and development methodology and programs that ensure linkages to broader corporate strategies and sustainable development outside of the classroom*Plan learning and staff development programs using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, role play, self-study, meetings, and workshops*Compile data and analyze past and current years’ learning.*Develop measurement strategy to ensure results from learning programs achieve broader corporate objectives and overall talent strategy. Implemented testing and evaluation procedures. *Knowledge of adult learning processes,instructional design techniques, best practice learning tools, and evaluation methodologies

Greater New York City Area

*Collaborated with department heads and managers to understand and identify training and development needs throughout the organization.* Designed and maintained training materials, train-the-trainer manuals, training aids, as well as provide in-house tools for innovative and effective training results.* Facilitated and delivered training and provided train-the-trainer sessions with designated leaders and employees.* Maintained training schedule, Intranet, training content and R.O.I. records.* Worked with Senior Management and Human Resources on communicating to employees the company's commitment towards training initiatives.

College Point, Ny

* Managed Time Warner Cable Business Class weekly headcount meeting with the following internal clients ( Sales, Order Entry, Customer Care and Technical Support ) In order to set up new hire training schedule and logistics.*Managed Vendor relations for both Sales and Customer Care training based on needs and budget.*Supervised new hire class, administered, organized, facilitated sales training, product training and system training.* Designed and implemented Time Warner Cable Business Class training program for Customer care and Order entry.* Expertise in instructor-led, blended learning, one on one, and web based training methods.

Jamaica Ny

Greater New York City Area

* Managed all aspects of Accounts Receivable, Accounts Payable and general ledger* Prepared, examined and analyzed accounting records, financial statements, and other financial reports to assess accuracy, completeness and conformance to reporting and procedural standards* Achieved financial objectives by assisting to prepare annual budget and scheduling expenditures* Took ownership of the budget and forecast process by coordinating and driving the planning process including full P&L and Balance sheet* Prepared and submitted month end management reports, investigated variances,Summarized data, information, trends and initiate corrective actions* Complied with state and federal tax filing requirements by studying regulations,adhering to requirements, advising management on required actions, calculating quarterly estimated tax payments, assembling data for quarterly and annual tax filings* Responsible for annual audit

Woodside, Queens

* Reviewed all invoices for appropriate documentation and approval prior to payment* Processed 3 ways P.O. Matching invoices, up to 100 plus line items* Prioritized invoices according to cash discount potential and payment terms* Processed check requests* Audited and process credit card bills* Matched invoices to checks, obtain all signatures for checks and distribute checks accordingly* 1099 maintenance* Responded to all vendor inquiries* Reconciled vendor statements, research and correct discrepancies* Assisted in month end closing* Maintained files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices

Greater New York City Area

* Reviewed, analyzed and assessed risks, internal/operational controls and procedures to ensure sound operating procedures and internal standards are in effect; construct a test plan with Senior Auditor to verify compliance in all departments.* Assisted management in the assessment of departmental operational risk; prepare reports summarizing findings/recommendations.* Supported external and internal audit initiatives related to non-financial areas.* Performed follow-up on open audit items to ensure findings satisfactorily resolved.* Ensured adherence to professional audit standards/guidelines.* Supported special projects.

Brooklyn, Ny

* Admission administrator for NY Board of Ed, Brooklyn Adult education program