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Edgar Cuevas is listed as Assistant Manager, Peoples Group at Peoples Group, a with 321 employees, based in Vancouver, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Edgar Cuevas.
Edgar Cuevas previously worked as Team Leader and Application Support Engineer, Client Contact Center - EMEA at The Depository Trust & Clearing Corporation (Dtcc) and Bilingual Administrative Assistant (English and French) at Alliance Française De Manille. Edgar Cuevas holds Intermediate French Language And Civilization Courses from École France Langue - Paris, France.
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•More than 10 years of client service experience in the financial services industry•Solid client service background in providing customer support primarily to French speaking countries ( Europe and Eastern Canada )•More than 10 years of leadership experience•Full professional fluency in English and French (DELF B2 level certificate)•Proficient in MS Office, CRM, Salesforce, trading software solutionsSkills and Professional Experience•Financial Services - Investment Industry•Payment and Card Industry - Card Issuing, E-Commerce, & Merchant Acquiring Services•Account Management and Client Training•Management and Leadership•Teaching/Training
Listed skills include Financial Services, Fixed Income, French, Management, and 9 others.
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Vancouver, British Columbia, Canada
•Complaints and Escalations Manager (from Better Business Bureau, Fintech/Program Manager partners and complaints sent to Complaints Officer through the Ombudsman for Banking Services & Investments and Financial Consumer Agency of Canada) (Bilingual EN/FR)
Manila, Philippines
Team Leader and French speaking application support engineer for Omgeo's Client Contact Center(dual role)•8 years of client service experience in the financial services industry, focusing on automated trade life-cycle events across equities and fixed income asset classes; significant experience in dealing with settlement notification issues faced by financial market participants•Provided French (francophone client base in Europe) and English support for financial services clients (investment managers, brokers, custodian banks)•Responsible for facilitating the day-to-day workflow of the contact center team, monitors productivity, on-boarding of new hires, and ensuring staff compliance to policies and procedures.•Organized a week-long on-site client visits with the Account Manager for France to conduct business reviews and promote new products and services financial services clients (Hedge Funds, Investment Managers, and Brokerage Firms) in the Paris financial district; visited 13 clients last June 2014•Acted as a point of contact for the Paris client base for upselling & subscription upgrades and passed on sales leads for inquiries received from prospective clients in France•Attended a client forum in Paris, France last June 2014 where Omgeo clients in Paris gathered to receive updates on Omgeo’s initiatives and upcoming/future projects •Co-led a client training event in French where 56 users attended a 2.5 hour training session for Omgeo's core products (Omgeo CTM and Omgeo ALERT) in Paris, France last November 2014•Diplôme d'études en langue française, B2 level
Makati City, Philippines
Bilingual Administrative Assistant (French/English)
Las Pinas City, Philippines
•Taught basic French language courses
Other employees you can reach at peoplesgroup.com. View company contacts for 321 employees →
Inez Veronica Gerpacio
Colleague at Peoples GroupVancouver, British Columbia, Canada
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KC
Kinara Chapaneri
Colleague at Peoples GroupBrampton, Ontario, Canada
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Bhagwat Kushwaha
Colleague at Peoples GroupBhopal, Madhya Pradesh, India
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Chris Lee
Colleague at Peoples GroupCoquitlam, British Columbia, Canada
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Tarun Bhatnagar
Colleague at Peoples GroupToronto, Ontario, Canada
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Ady Steen
Colleague at Peoples GroupGreater Toronto Area, Canada
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Terri Jelic
Colleague at Peoples GroupVancouver, British Columbia, Canada
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Elena Blaney, Mba, Pmp.
Colleague at Peoples GroupVancouver, British Columbia, Canada
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Leanne K.
Colleague at Peoples GroupToronto, Ontario, Canada
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Mario Shenouda
Colleague at Peoples GroupScarborough, Ontario, Canada
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Ambassade de France aux Philippines and Alliance Française de Manille scholarship grantee
Activities and Societies: European Studies Association (ESA)
Quick answers generated from the profile data available on this page.
Edgar Cuevas works for Peoples Group.
Edgar Cuevas is listed as Assistant Manager, Peoples Group at Peoples Group.
Edgar Cuevas is based in Vancouver, British Columbia, Canada while working with Peoples Group.
Edgar Cuevas has worked for Peoples Group, The Depository Trust & Clearing Corporation (Dtcc), Alliance Française De Manille, and Abe International Business College.
Edgar Cuevas's colleagues at Peoples Group include Inez Veronica Gerpacio, Kinara Chapaneri, Bhagwat Kushwaha, Chris Lee, and Tarun Bhatnagar.
You can use AeroLeads to view verified contact signals for Edgar Cuevas at Peoples Group, including work email, phone, and LinkedIn data when available.
Edgar Cuevas holds Intermediate French Language And Civilization Courses from École France Langue - Paris, France.
Edgar Cuevas is listed with skills including Financial Services, Fixed Income, French, Management, Investments, Equities, Leadership, and Trading Systems.
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