Mario Shenouda Email & Phone Number

Analyst - Finance, Tech Finance Accounting, Technology & Operations (T&O) Apr 2018 - Present BMO Financial Group – Bank of Montreal Toronto, OntarioSummary:Reporting project accounting for Technology Development business unit with monthly and quarterly analysis as well as servicing Technology contract invoices. Daily interactions with LFO, PM and BM. Prime clients: Deloitte, FIS & CGI. • Preparing and reconciling monthly labor spend accruals and reporting for technology development business unit. • Preparing Monthly Non-Interest Expenses report and preferred vendor spend accruals reporting. • Ensuring proper accounting and process treatment, appropriate authorization, transactions governance and maintenance of records for audit purposes and compliance with the bank policies. • Key facilitator between technology business unit, Accounts Payable, Contract Management and e-procurement. • Processing the daily Technology & Development invoicing using Coupa Smart Procure system and Clarity database. • Processing various type of A/P transactions and entries for releasing invoices payments. • Creating purchase orders for Technology Development contracts and preparing journal entries. • Training new hires on BMO systems as well as BMO policies and procedures.Customer Service Representative Jan 2018 – Mar 2018TD Bank Group – TD Canada Trust Toronto, OntarioSummary: Served customers by providing product and service information to help meeting their financial goals.• Built strong relationships with clients by understanding and meeting their financial needs by proactively providing them with advice and appropriate products and services. • Answered questions about account types and banking products, such as different personal accounts, money market accounts, loans, and credit cards. • Consistency in leadership and supporting the team and branch as a whole.• Liaised with the branch manager and other financial advisors who will be providing further assistance and products. • Reviewed and explained account charges and assist customers with replacing lost or stolen credit or debit cards.