Mike Edgerton Email & Phone Number

United States

Plano, Texas

Supporting DFW area Huffines Auto Dealerships in the quest to attract and retain superior talent.

Plano, TX

Providing outstanding customer service and solution sales necessary to match buyers with the right product at the right value.

DFW

Providing outstanding customer service and solution sales aimed at matching buyers with the right product at the right value.

Dallas, TX

Plano, Texas

• Oversaw human resources activities along with planning and implementation of strategic initiatives.
• Provided guidance and direction for human resources professional and support level staff.
• Implemented continuous improvement initiatives through accountability, encouragement, and constructive analysis.
• Facilitated coaching sessions with human resources staff on presenting objective, pragmatic solutions in employee relations issues, strengthening department credibility at all levels.
• Coordinated a series of benefits fairs showcasing all programs during open enrollment to enhance employee awareness. Collaborated with providers, set up booths and displays, and conducted presentations.
• Revised classification schemes and job descriptions and established new pay matrices reflecting the modifications.

Alexandria, Virginia

• Selected Accomplishments
• Expanded onboarding process to include viable candidates for hire. Utilized high level candidate support throughout all recruitment activities to obtain significant reduction in the offer to hire ratio.
• Teamed with sales managers and finance in the analysis of optimal sales staffing. Reviewed income streams against sales productivity. Released non-productive staff, saving $340,000 annually without impacting revenues.
• Reduced sales turnover by implementing a pre-employment sales skills profile.
• Surpassed budget expectations by identifying waste such as curtailing use of outside recruiting.
• Established alternate dispute resolution process for internal employee complaints reducing EEOC complaints from 3 to 4 per year to zero over a five year period.

Richmond, Virginia

• Managed generalist human resources activities including employee relations, performance management, talent acquisition, benefits coordination, safety and training.
• Contested all EEOC charges effectively, resulting in dismissals or no cause findings. Subsequently, no litigation was filed by claimants after the issuance of “Right to Sue” letters from the EEOC.
• Collaborated with management team to implement and oversee workforce planning, skill assessment, and succession planning programs. Facilitated transfer of internally trained employees to positions of increased.
• Hired initially as human resources coordinator; promoted and assigned positions of increasing responsibility.Selected Accomplishments
• Centralized retail employment activities for 30 locations, reducing time to fill by 65%.

Bachelor Of Arts (B.A.), Ba, Organizational Management, 3.94

Human Resources, Business Course Work