Handle incoming calls and assist customers with inquiries and/or problem resolution in a professional and composed manner. Ensure customers/clients are quickly connected to the appropriate team-mate with the expertise to meet their needs, Provide Payoff amount request for customer, dealership company and Third Party. Process Payment request for customer to bring account current. Ability to manage multiple tasks, while maintaining attention detail. Communicate with other departments to process general requests such as lien release and payoff letter etc. Strong customer service experience, especially in assisting customers with resolving questions and/or potential issues.

Handles inbound calls from new and existing clients to build a database of clients whose homes were damaged by the South Carolina floods.Take all necessary steps to ensure that appropriate actions are taken based on client needsAccurately records and publish client profiles to the proprietary inter-agency database.Responds to questions and update record on database if necessary.Provide information to clients pertaining to flood recovery assistance and variety of public aid programs.Make follow- up contact survey to determine customer satisfaction and effectiveness of information given.Audit agencies profile in database and call to verify and update information in the system if necessary.Performs other duties as assigned including, but not limited in responding to internal request by management team.

Responsible for greeting and helping customers as needed.Solicits, opens and activates Kohl’s charge applications in accordance with company standards.Responds appropriately to POS backup calls when needed.Completes price changes, callbacks transfers, and other paperwork as directed by store man-agement.Utilizes and adheres to merchandise presentation standards regarding the 5 Basics:replenishment, signing, sizing, clearance and clean store.Arrange merchandise on fixtures and maintains non-promotional signs on the sales floor ac-cording to company standards.Resolves ad issues as needed by changing signs to reflect current sale price.

Perform routine to moderately complex clerical work in support of efficient and effective de-partment operations;Provide professional service and assisting customers as needed.Maintain Fine Jewelry merchandising standards and visual standards including department signing and setting up displays and advertised items.,Process all department SIT, BIT, RTV, damages and transfers.Maintain and file all customer sizing, repair sales and return documentationProcess fulfillment orders to include locating, picking, and packing merchandise for custom-er’s orders.Reconcile the stock activity journal daily on countable jewelries. Maintain and file all shipping and receiving documentation of new receipt merchandise.Performed diamond testing each month.Operate hand held pricing tools computerized scanners.Corresponds with Loss Prevention managers email regarding shipment shortage.Obtain weekly profile for Fine Jewelry department each week.

Handle incoming calls and processed information in response to account billing inquiries.Make collection calls to customer and negotiate payment arrangements.Call existing customers to generate repeat sales and solicit new products.Receive and counts stocks items and record data in computer.Compile inventory balance and price list. Provide pricing and delivery information. Handle and resolve customer complaints. Process orders, forms application and request. Provide feedback on the efficiency of the customer service process

Responsible for all research related to a/p transaction i.e. investigating second request and statements to ensure payments were received.Review invoices for accuracy and full supporting documents and obtain approval, gl coding from department heads.Verify vendor accounts by reconciling monthly statements and update information if necessary.Input invoices into accounting systems.Maintain complete documentation on all accounts payable checks by following company policy procedure and regulations.Research vendor statements for any discrepancies.Maintain accounts payable filing system for all paperwork including but not limited to vendor invoices purchase orders, receipts, correspondence and verbal communications with vendor etc. Generate checks and match to check, obtain signature and distribute accordingly.Responsible for filing, faxing and answering calls and other duties as instructed.

• Sort and distribute incoming mail • Review all invoices and documentation and obtain approval and coding prior to payment.• Match purchase orders to invoices and enter to accounting system to check available funds. • Key invoices/credit memos in the accounting system. • Communicate with vendors regarding invoices and payments.Reconcile vendor statements, research and correct discrepancies. Responsible for monthly accounts payable journal entries.Perform general duties such as filing, faxing, answering telephone and handling routine correspondence.

• Review and process all scanned invoices within twenty days or less of the workflow scan date.• Maintain files and documentation accurately in accordance with company policy.• Research purchase orders for data history and current activity.• Managed processing for high priority/ highly exposed vendors and a timely manner.• Provide backup processing for credit adjustments transactions and million-dollar request checks.• Research discrepancies by reconciling vendor statements and contacting them as needed.• Reconcile vendor statements inquiries and correct the discrepancy.• Communicate with vendors regarding billing inquires.

Obtain approval and account gl coding from appropriate department heads.Analyzed and verified invoices purchase orders and receiving reports.Review invoices for accuracy and full supporting document and obtain approval and coding from management.Research purchase orders for data history and current activity. Review invoices by monitoring discount opportunities; verifying federal id numbers; scheduling and preparing checks; resolving purchase order, contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos; issuing stop-payments or purchase order amendments.Process and input invoices in the accounting system for payment.