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Edith A L. Email & Phone Number
Senior Service Designer
at
A1M Solutions
1 work email found
@laerdal.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Senior Service Designer
Location
Washington, District Of Columbia, United States
Company size
Who is Edith A L.? Overview
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Quick answer
Edith A L. is listed as Senior Service Designer at A1M Solutions, a company with 55 employees, based in Washington, District Of Columbia, United States. AeroLeads shows a work email signal at laerdal.com and a matched LinkedIn profile for Edith A L..
Edith A L. previously worked as Senior Service Designer at Laerdal Medical and Co-Founder | Service Design at Dulceology. Edith A L. holds Master'S In Interaction Design from The George Washington University.
Company email context
Email format at A1M Solutions
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*@laerdal.com
68% confidence
AeroLeads found 1 current-domain work email signal for Edith A L.. Compare company email patterns before reaching out.
Profile bio
About Edith A L.
I am a interdisciplinary designer with a broad range of experience. I have experience working in a wide range of industries, from leading the growth of a startup, to being the assistant director for a medical facility, and now I am currently serving as a senior service designer. In these organizations, I have been able to apply design thinking methods to scale profits, improve employee, customer, and patient experiences.
Listed skills include Leadership, Service Blueprint, Diversity And Inclusion, Workshop, and 42 others.
Current workplace
Edith A L.'s current company
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A1M Solutions
9 roles
Edith A L. work experience
A career timeline built from the work history available for this profile.
Senior Service Designer
Current
Apr 2022 - Present
Co-Founder | Service Design
Optimized the customer experience strategy through stakeholder discovery to create a successful and effective customer experience across online, social media, and retail platforms. This resulted in a conversion rate increase of 10%, near perfect 5-star reviews across Google, Etsy, and Yelp. Created a customer experience training guidebook for new team.
Jan 2017 - Apr 2022
2019 Startup Accelerator
- Refined business models, financial projections, product development plan, and go-to-market strategy with the help of mentors and business advisors.
- Participated in weekly pitch presentations and feedback sessions from industry experts, mentors, and cohort participants.
- Conducted over 80 customer discovery interviews to identify customers’ needs and opportunities for growth.
- Pitched and answered questions to potential angel investors and venture capitalists. Received an offer for $350,000 from a single investor.
May 2019 - Jul 2019
2019 New Ventures Competition, New Ventures Track Winner
- Raised $35,000 through a pitch competition. Where our team placed first in our track from 216 applicants.
- Participated in pitch presentations and feedback sessions from industry experts, mentors, and cohort participants.
Feb 2019 - Apr 2019
Ux & Service Designer
- Library of Congress, American Folklife Center – GWUConducted research on Chicago Ethnic Arts Project Collection, utilized Human Centered Design Process to reconnect a 1970s collection back to its place of origin..
- Created an alternate UI/UX website design and presented findings of the online collection to the Library of Congress American Folklife Center’s Board of Trustees.
- Designed a strategic document for local outreach and community engagement
Aug 2018 - May 2019
Ux Researcher | Interaction Designer
- Centers for Medicare and Medicaid Services, Medicaid - GWU Analyzed Medicaid system to determine how services are delivered to doctors, nurses, children and parents using design and systems thinking processes.
- Conducted empathy interviews and identify key user needs. Utilized iterative process to create prototypes based on identified needs and system analysis. Delivered suggested plan of action to key stakeholders in.
Aug 2018 - Dec 2018
Assistant Director
Created bilingual marketing materials for the Adult Day Services and Intergenerational programs. Enrolled 50 participants in a six week period. Provided support and training to team members.
Aug 2016 - Feb 2017
Training And Development Assistant
Designed a training guide to be used for more than 5,000 employees. Lead cross-functional teams to develop a company wide inter-generational event with the support of the innovation committee. Created newsletters and updated training website using brand guidelines.
May 2014 - May 2016
3 education records
Edith A L. education
Master'S In Interaction Design
Bachelor Of Science - Bs, Healthcare Management
Master’S In Healthcare Administration
FAQ
Frequently asked questions about Edith A L.
Quick answers generated from the profile data available on this page.
What company does Edith A L. work for?
Edith A L. works for A1M Solutions.
What is Edith A L.'s role at A1M Solutions?
Edith A L. is listed as Senior Service Designer at A1M Solutions.
What is Edith A L.'s email address?
AeroLeads has found 1 work email signal at @laerdal.com for Edith A L. at A1M Solutions.
Where is Edith A L. based?
Edith A L. is based in Washington, District Of Columbia, United States while working with A1M Solutions.
What companies has Edith A L. worked for?
Edith A L. has worked for A1M Solutions, Laerdal Medical, Dulceology, The George Washington University, and Corcoran School Of The Arts And Design At The George Washington University.
How can I contact Edith A L.?
You can use AeroLeads to view verified contact signals for Edith A L. at A1M Solutions, including work email, phone, and LinkedIn data when available.
What schools did Edith A L. attend?
Edith A L. holds Master'S In Interaction Design from The George Washington University.
What skills is Edith A L. known for?
Edith A L. is listed with skills including Leadership, Service Blueprint, Diversity And Inclusion, Workshop, Service Design, Public Speaking, Paper Prototyping, and Digital Strategy.
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