Ed Mcgory Email & Phone Number

Temple, Tx, Us

Temple, Texas, United States

Temple, Texas, United States

McLane Intelligent Solutions (MIS) is a fast-growing managed services provider located in Central Texas. We provide a broad range of outsourced IT services including design, installation, support, maintenance and consulting to the Small/Medium Business market. We are a business partner that offers a broad range of IT services from Service Desk to CIO style technology guidance to the companies with whom we partner.

Waco, Texas, United States

Working with Cameron Park Zoo Education staff to work with School , Community and Scout Groups that attend events at the Zoo. Instructor for "Zoo School" and assist with the care of our ambassador animals that we use in our programs.

Bell County, Texas, United States

Founded company to address lack of technical and business services in the central Texas area. Working with small to medium size companies to provide MSP services allowing them to have the resources of a modern IT department within budget and without having full time IT staff on payroll. Branched off offering other business and residential services outside the scope of technology. Work with independent contractors to provide painting, plumbing and minor construction projects from one source to the customer.

Dallas, Tx

As Vice President of Information Technology – International with Higher Ed Holdings / Academic Partnerships, I enabled multiple universities situated throughout the UK and South Africa to provide online access to high-demand degree programs. I contributed actively as an International team member. I certified adherence to all data residency requirements throughout the establishment and administration of an in-country data center space. I instituted telephony systems and system support for contact centers, as well as offered expert assistance to these. I directed help desk support for all domestic and international personnel.⇨ Some of my key contributions to this role include the following:★ I supported all IT integration efforts with nine international universities.★ I set up full office and call center operations in England and South Africa.★ I worked with international data center, cloud services, and technology vendors to get the best service and costs.

Dallas, Tx

As Vice President of Information Technology for Academic Partnerships, I implemented all IT systems, as well as oversaw telephony for a sizable contact center. I supervised the Service Desk and Network Support teams. I offered productive IT solutions for attending to the requirements of the business while directly cooperating with company department heads and senior leadership. I launched multiple cost-saving technology systems. I delivered robust, scalable solutions to the business on a regular basis.⇨ Some of my key contributions to this role include the following:★ I managed a team of 30, including Network Services, Service Desk, Telephony, Database Administrator, Vendor Relations, and IT Asset Manage teams, as well as IT Governance and Cloud Services.★ I migrated the entire company and call center (750+ phones) from a conventional, digital, on-premises phone system to a hosted VOIP system, saving 45% monthly on telecom costs.★ I moved legacy MS Exchange and SharePoint services to a cloud-hosted Office 365 solution, cutting license costs by 20% annually and offering more advanced features.★ I streamlined employee and new university partner onboarding procedures to provide a more reliable and faster process for Service Desk teams.

Richardson, Tx

As President with Technology Services Unlimited (TSU), I delivered modern technology and internet services to small, local businesses. I collaborated closely with key business stakeholders to complete a broad range of projects, such as Microsoft Exchange migrations, Salesforce implementations, secure network setups, and telephony system maintenance. I offered a total outsourced service desk to all clients.