Kerri Neuman Email & Phone Number

Temple, Texas, United States

• Maintain regular contact with roughly 35 clients to ensure consistent customer experience and give clients a platform to share their feedback
• Communicate with clients during project phases and emergencies that may arise
• Develop IT Road Maps for each client based off McLane Intelligent Solutions Tech Stack, encouraging clients to keep their technology within 3-5 years of age
• Scope out product based on client specified needs
• Create and send quotes to clients for hardware/software and projects
• Audit accounts to ensure all information is up to date

• Geographically pinpoint installers on the HP Partner to Partner locator portal and secure installers several states across the nation
• Created ITT forms and send to each installer with clear expectations of project guidelines
• Created purchase orders for each install site, send tracking information and coordinate delivery of MFDS and MFD accessories
• Communicated with installers throughout install to ensure MFDs are configured correctly, and all issues are worked out before final delivery at customer site
• Coordinated relocations of machines
• Daily conference calls with stake holders and client to discuss progress of project(s) and any potential issues throughout lifecycle of the project

• Reported weekly employee hours and send to accounting each week for payroll processing
• Assisted CEO with applicants from reviewing resumes to being a new employee’s first point of contact for orientation and job training
• Trained and mentored new employees within the administrative department, oversaw 2 other employees within the department before being placed on a larger project
• Designed and conducted mid-year and annual reviews
• Managed daily, weekly, and monthly inventory reports and purchase materials for the office
• Coordinated shipments between customers and vendors

Alexandria, Virginia, United States

see below entry

Alexandria, Virginia

Arlington, Virginia

see below entry

Salem, Virginia

-Worked with a team of students to set up light and sound equipment for campus events- Worked with external contractors to set up large-scale production events on campus for students, staffand faculty- Monitored equipment during events to ensure proper function and overall success of the event

Salem, Virginia

-Assisted professors in collecting information on the memorialization of Supreme Court Justices-Took, collected, and researched pictures of monuments and graves-Documented and recorded dedication and backstory accounts utilizing various media sources

Washington, District Of Columbia

-Managed the educational resource room, including improvement to educational games, reviewing distance learning programs, and planning digital tours- Led student tours and assisted coworkers in distributing museum materials to visitors-Assisted in scanning documents for archival holdings

-Recorded Museum Archival collections on John Sinclair Brown and political concerns in the town of Salem, Virginia during the 20th century.-Prepared collection for online catalog by synthesizing content -Scanned photographs

Salem, Virginia

-Assisted customer’s with their orders and serving them in a timely and friendly manner- Coordinated with other waiters to ensure high levels of customer service-Managed customer payments and balancing large transactions-Assisted staff with maintaining cleanliness in the kitchen and customer seating areas to ensureaccordance with federal, state, and local.