Executive level international leader with 25+ years experience covering multiple sectors including online retail, energy, broadband, travel, technology, in both B2B and B2C markets. Significant experience and accomplishments in driving growth, digital transformation, business scale-ups, turn-arounds and implementing customer focused change. Expert at turning data into insights and action. Passion for delivering rich customer experiences through entrepreneurial mindset and customer behavioural analysis. Skilled at creating and motivating highly engaged cross-functional teams to deliver results in disruptive businesses in highly competitive markets. Specialities: Leadership, digital transformation, leading through change, customer strategy, commercial strategy, customer retention & engagement, digital development, building compelling customer experiences, strategy & development, online conversion & analytics.