Responsible for reviewing customer data and implementing it in PLM for all company’s clients worldwide.

- Created the contact and evaluated different Contract Manufacturers in Mexico to find the most suitable option for the business.- Created the documents and forms needed for the chosen CM to prototype.- Evaluated prototypes and gave feedback accordingly. - Successfully managed both sides (Design team in Vancouver and manufacturing team in Mexico) to set the product into mass-production mode.

Launched a $20 million per year account from prototype to production Managed a $12 million per year account, launching over 15 new products- Managed New Product Introduction (NPI) activities – communication with customer, coordinating internal NPI discussion and schedule, overseeing NPI builds.- Created, controlled and distributed engineering change orders while maintaining revisions controlled.- Verified and analyzed customer supplied documents and provided feedback when needed.- BOM/AML administration.- Generated manufacturing documentation and trained the production teams.

- Reduced customer returned device repair time from 20 weeks to 2 weeks by implementing different manufacturing improvement strategies.- Root cause analysis (8D, 5 whys, Pareto, Ishikawa).- Organizing RMA’s troubleshooting and providing weekly updates to our customers.- Dispositioned non-conforming materials and follow up with our suppliers or internal team.- Corrective Action / Preventive Actions implementation (CAPAs)- Coordinated/performed internal audits.- Received external audits from key entities in the electronics business (UL, ATEx, ISO).

- Launched a new branch of the business, increasing revenue by 300% over three years.- Built, organized and managed a team of 130 employees.- Developed standard procedures and practices for the company.- Performed root cause analysis when needed.- Organized and implemented corrective actions (internal and external).

Improved productivity by leading line down reduction studies and corrective actions• PPAP validation.• PPAP construction.• New test equipment validation.• PF-PFMEA-CP• Process evaluation.• 8D analysis.• ISO TS/16949 core team of Implementation • Internal audits coordinator.