Edna Smith, Ba, Ms Email & Phone Number

Dmv Area, United States

Maryland, United States

 Provided developmental editing for e-Learning initiatives and training Ensured editorial quality of training materials, and compliance with Federal regulations and guidelines, and client standards Worked within editing team to create and maintain methodologies, processes, and procedures to ensure consistency

Rockville, Maryland

 Draft and finalize materials and content including reports, plans, brochures, fact sheets, digital communications, presentations, online content, marketing materials, proposals, etc. Achieve and maintain familiarity with clients and client content, as well as ensure use of agency’s preferred terminology and styles on all materials and content Conduct quality control of deliverables including draft and final materials Work collaboratively as a member of an integrated Government and contractor team Provide 508 Compliance support as necessary

N. Bethesda, Maryland

 Support writing and editorial services (i.e., write, rewrite, and edit) for final reports, briefing documents, presentations, literature reviews, proposals, manuals, SOPs, among other miscellaneous written or electronic materials Research, organize, assemble, and prioritize information for inclusion into deliverables Advise and support writers and assist them in developing their skills Provide backup support for other editors and writers as necessary Write, rewrite, and edit website content Create document templates

Rockville, Maryland

 Worked with the Proposal Center to draft proposals including writing and editing proposal content; analyzed RFPs, RFIs, and RFQs; collaborated with proposal staff to improve the proposal process by participating in post-proposal lessons learned sessions; created proposal style manual and style sheets; created proposal templates Created and maintained library of editing resources (e.g., condensed style manuals, company rules of usage) Performed internal training sessions (i.e., web and classroom) and created and maintained training materials Published (i.e., edited, wrote, and designed) a quarterly editing newsletter, an internal company newsletter, and an external (B2B) newsletter Edited project materials (e.g., government reports and briefings, presentations, etc.) Wrote and edited marketing materials Created documents for the HR Department Rewrote content for and redesigned the company website Created project style guides or stylesheets

New Jersey

Configuration Manager, CSC, Marlton, NJ, 2012–2013 Facilitated training sessions for CSC staff Identified and resolved configuration issues Facilitated board meetings for review and approval (or denial) of application updatesTechnical Writer and Editor, CSC, Marlton, NJ, 2009–2012 (Promoted to Configuration Manager in 2012) Wrote and edited content and created graphics for government proposals, reports, and business cases Analyzed SOWs, RFPs, RFQs, and RFIs to capture requirements and create requirements matrices Tested and documented internal applications (e.g., database tool) Created boilerplate proposal content and archived proposal content for past performance write-ups

Bala Cynwyd, Pennsylvania

 Created, edited, and updated print and online help content Managed the translation (and verification) processes for four foreign languages (French, German, Chinese, Japanese) across two help systems and two reference manuals Initiated a process for capturing existing, creating new, and implementing all department processes (processes included document review, new hire on-boarding, and content release finalization) Supervised projects from assignment to completion

Berwyn, Pennsylvania

 Edited materials in various editorial roles including developmental, copy, proofreader, and production  Wrote and edited various technical documentation, including user guides, document design specifications, tip sheets, sales documents, correspondence, and reference manuals Reviewed work plans and updated design specifications when necessary Collaborated with SMEs, writers, editors, and management to manage projects and create user-appropriate documentation  Created, maintained, and published documentation standards and styles; ensured that documentation complied to published standards Helped advance quality by presenting information for discussion at meetings, by developing quality processes and assessment tools and activities for improving the information products, and by identifying the best practices in the Information Development field Persuaded, negotiated, and handled difficult situations and people; used the skills taught in soft skills training to handle these situations and people; soft skills training included social styles, 7 Habits, self-directed leadership, and effective communication

Continuing Education Certificate, Editing

Ms, Technical Communication

Post-Graduate Certifice, Professional Writing And Editing

Ba, English