Edward Marsh Email & Phone Number

Houston, TX, US

Extensive IT support and system implementation consultancy for a Texas-based health services company, alongside completing Associate Degree as part of my continuous development.

Seattle, WA, US

• Development, migration, management and supporting Exchange 2019 hybrid, in addition to implementing, managing, monitoring, and maintaining operating systems, hardware, and server-based applications built on AWS services.
• Drove 20% reduction in manual effort delivering significant cost savings and improved system reliability through the design and execution of multiple automation initiatives over a 12-month period.
• Co-implemented HR resource management automation scripts using AWS DevOps pipeline, achieving a 99.72% success rate on a highly sensitive project, overseeing procurement, testing, implementation and debugging.
• Achieved 99% policy compliance after undertaking a detailed enhancement of policies to ensure secure messaging systems were in place resulting in a reduction of security risks.
• Performed hardware and software automated-process updates, providing troubleshooting and technical support for virtual and physical servers.
• Implemented and supported Exchange 2013 and 2019 on AWS architecture and led exchange migration of 1.2 million mailboxes; 1.1K servers, 139 DAGs (8 servers/15 active copies (1 lag).

San Ramon, CA, US

• Focused on architectural design, development, migration, management and supporting O365 implementations, as well as designing innovative solutions to transition enterprise scale to Azure services.
• Saved $500K in operating costs with development & implementation of 200+ PowerShell and Azure automation scripts, and $250K via development environments for Microsoft Systems Center Orchestrator and Azure Functions.
• Drove $320K+ reduction in server footprint and resource costs having co-developed an end-to-end Azure/O365 automation solution to migrate on-prem 'scorch' runbooks.
• Reduced manual resources by 22k hours annually delivering significant cost reductions by co-authoring over 200 Microsoft System Center Orchestrator ('scorch') runbooks.
• Increased incident response times 15% by implementing automated monitoring and alerts as part of the daily administration management of hybrid O365/Exchange 2019 environments.
• Co-led the migration from Exchange 2010 to 2019 hybrid, managing 160,000+ mailboxes and 100+ servers across North America, United Kingdom, and Hong Kong.

Atlanta, Georgia, US

• Delivered Exchange migration projects and solutions to completion, in addition to ongoing daily support and monitoring of mission-critical enterprise IT infrastructure systems.
• Co-architect for complex Exchange 2003 to 2010 Transition project encompassing 20,000 users spanning 3 global regions (North America, United Kingdom, and Hong Kong) and over 100 Exchange servers.
• Designed high-availability, cost-effective, and resilient topologies for AD and Network infrastructure, Storage, Backup, DAG layout (A/P/P; multi-site), Business Recovery model, and Best Practices methodology.
• Built and documented Proof of Concept lab environment (2003/2010 Interop) having all key Exchange roles, SMTP routing, archiving, CAS Array, Hub resilience, mobile support, journaling, and OWA transition.
• Wrote and standardized documentation for Storage layout, DAG, Single-Item Recovery (Dumpster 2.0), Exchange Control Panel, RBAC management, Microsoft and HP Storage Calculators, and Recovery models.

Seattle, Washington, US

• Lead Exchange Consultant for an energy client with a multi-site Exchange 2007 Clustering environment.
• Provided designs, implementations, deployments, and support for various applications and support for messaging operations.

New York, US

• Advanced level Messaging and Collaboration solutions design for 42,000 employees worldwide in over 70 locations.
• Developed and delivered solutions including leading the installation and configuration monitoring of software for the E-mail services and determine server configurations based on software requirements.
• Provided architecture subject matter expertise to assist in planning and organizing e-mail projects including all required integration.

Palm Harbor, Florida, US

• Responsible for all IT functions (software/hardware/network/WAN) environment.

Chicago, IL, US

• Responsible for all Active Directory, Microsoft Exchange, and Microsoft Sharepoint functions.
• Project Implementation of Directory Services and Exchange 5.5 to Exchange 2000 migration.

Associate'S Degree, Theological And Ministerial Studies

Aws Cloud Practitioner, Information Technology

Mcitp 2008 Ea, Sa, Information Technology

Mcse Nt 4.0, Information Technology

Bsc, Accounting

Bsc, Finance And International Business