Edrick Suarez Email & Phone Number

Kelowna, BC, CA

Vancouver, BC, CA

Longmont, Colorado, US

Melbourne, Victoria, AU

• Engineers automation scripts for seamless deployment of Alex's applications, reducing maintenance overhead by automating upgrades.
• Installs Alex's software on different architectures to ensure product compatibility during testing.
• Develops automation for effortless installation of customized cloud images with Alex software.
• Leads collaborative efforts among global engineering teams to automate the installation of Alex's software.
• Writes concise yet powerful scripts to extract reports on resource provisioning in the Cloud environment.
• Provides design recommendations and develops enhancements and integrations for assigned resources, while enforcing best practices and security policies in the Cloud environment.

Dallas, Texas, US

• === West Corporation rebranded as Intrado Corporation and now known as West Technology Group ===
• Continued duties as in previous position.
• Part of Engineering & Operations teams merging, to embrace the DevOps modeling
• Managed and resolved compute instances and Cloud run applications on GCP, ensuring a scalable IT infrastructure.
• Maintained and updated Terraform and Ansible codes to automate provisioning of both on-premises and GCP infrastructure, improving efficiency.
• Developed server-build scripts for on-premises environments, enabling quick deployment of Linux systems and applications (e.g., Holly IVR, Linux DNS settings, SMTP configurations) in less than 1 hour, compared to days.

Dallas, Texas, US

• === West Corporation rebranded as Intrado Corporation and now known as West Technology Group ===
• Continued duties as in previous position.
• Automated F5 GTM and Azure token renewal processes, resulting in an impressive 80% reduction in processing time.
• Developed and managed automation scripts for application servers, as well as post-build deployment scripts for Red Hat Enterprise Linux Servers using Ansible.
• Successfully executed system migration projects, seamlessly transitioning from older Linux operating systems to newer platforms.
• Wrote integration code in Shell script to implement LDAP and database connectivity for seamless system integration across West applications.

Dallas, Texas, US

• === West Corporation rebranded as Intrado Corporation and now known as West Technology Group ===
• Continued duties as in previous position.
• Headed the team in successfully completing application and system administration tasks.
• Streamlined tasks through task automation and made significant improvements to applications.
• Maintained and updated various in-house scripts written in Bash, KSH, TCL, and Perl.
• Served as a Subject Matter Expert and provided technical guidance to colleagues on West Corporation's in-house system administration and applications.

Dallas, Texas, US

• === West Corporation rebranded as Intrado Corporation and now known as West Technology Group ===
• Continued duties as in previous position.
• Developed and maintained Perl scripts for various application deployment tasks, enabling efficient execution and updates.
• Ensured high-quality customer service by providing support for in-house call recordings and addressing customer concerns.
• Implemented and managed system monitoring tools and applications across multiple Unix and Linux servers at West Corporation, enhancing system performance and reliability.

Dallas, Texas, US

• === West Corporation rebranded as Intrado Corporation and now known as West Technology Group ===
• Successfully installed Linux Operating Systems on multiple servers, enabling efficient and reliable server operations.
• Conducted proactive monitoring and analysis of platform data, surpassing Service Level Agreements (SLAs) and anticipating overloads or failures, resulting in improved system reliability and minimized downtime.
• Developed a shell script for streamlined installation, upgrades, and modifications across multiple machines, optimizing team productivity and efficiency.
• Monitors Server status and uptime including application runtime to ensure the availability of the platform.

• Managed and operated over 200 servers in a data center, comprising both Windows and Linux Operating Systems, ensuring smooth hardware management, OS installation, and software maintenance.
• Implemented Linux auto-switching load balancing file systems for web and FTP, enhancing performance and responsiveness.
• Successfully executed a server monitoring system using mon.cgi and executed the "OS deployment" project under the Linux platform using drb.
• Managed DNS, DHCP servers has solid understanding how networking including routing