Edric Thomas Chan Email & Phone Number

Valenzuela, Ncr, Ph

Manila

* Currently working as a Principal Product Specialist for the EMEA Region for SMDS and XTP.* Currently working as a Principal SMDS Managed Ticker Plant Engineer for a client in EMEA, helping manage client's feed handler software plant and assisting in day-to-day operations.* Current tasks include working with development and QA teams on bug fixes, improvements, and new features.* Performed various tasks throughout my tenure with the company, including technical support, project management, ticker plant management and other duties.* Previously technical Lead for Asia Support Team. Was responsible for doing quick analysis of internal C++ code for possible suspected bugs before internal tickets are raised. Responsible for working with project managers, development and QA to deliver scheduled fixes on time. Coordinates training sessions to get colleagues up to speed with current code-base.* Previously a Support Account Manager for a major client. Was Responsible in holding weekly meetings with clients, helping them achieve their business objectives.

Involved in the analysis, development, and testing of in-house and third party application software.Platforms/Programming Lanuages: VB, ASP.Net, Java, MSSQL