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Edson De Melo Email & Phone Number
Protheus system support analyst
at
CDD IT - Service Innovation
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Protheus system support analyst
Location
São Paulo, Brazil
Company size
Who is Edson De Melo? Overview
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Quick answer
Edson De Melo is listed as Protheus system support analyst at CDD IT - Service Innovation, a with 52 employees, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Edson De Melo.
Edson De Melo previously worked as Systems Support Analyst Protheus at Cdd It - Service Innovation and Noc Analyst jr at Cdd It - Service Innovation. Edson De Melo holds Gestão Em Tecnologia Da Informação, Information Technology from Uninove.
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Email format at CDD IT - Service Innovation
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CDD IT - Service Innovation
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Profile bio
About Edson De Melo
Atuo como analista de suporte a sistema e sou responsável por prestar suporte técnico aos usuários, aplicando treinamentos de utilização, realizando a gestão de chamados e sanando dúvidas, priorizando a interação com o cliente para identificar e solucionar problemas técnicos, além de garantir o cumprimento de requisições e SLAs.
Current workplace
Edson De Melo's current company
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Cdd It - Service Innovation
8 roles
Edson De Melo work experience
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Systems Support Analyst Protheus
Current▪︎ Atendimento e resolução das solicitações de suporte aos usuários.▪︎ Diagnósticar e solucionar problemas de hardware e software.▪︎ Oferecer orientação na utilização de sistemas e aplicações.▪︎ Garantir a qualidade no atendimento e a satisfação do cliente.
Oct 2023 - Present
Noc Analyst Jr
• Monitoramento das aplicações e infraestrutura corporativa.• Controle da confidencialidade, integridade e disponibilidade do ambiente de tecnologia;• Responsável por controlar os incidentes e solicitações abertas;• Manter todos os dispositivos de mídia “Projetores” sempre disponíveis para o acompanhamento diário na sala do NOC;• Apoiar a equipe de especialistas de infraestrutura, através da avaliação e ação corretiva para problemas de infraestrutura N2;• Apoiar equipes multidisciplinares de infraestrutura na reunião e abertura de war rooms, para tratamento de problemas críticos de forma centralizada;• Conferência e salas de war room no Teams.
May 2023 - Oct 2023
Analista De Tráfego Pago
Responsável pela promoção de publicações e serviços em mídias sociais, utilizando ferramentas avançadas como Facebook Ads, Google Ads, entre outras. Desenvolvo e produzo anúncios impactantes que aumentam o alcance e o engajamento da marca, garantindo resultados mensuráveis e eficazes.
Nov 2022 - Apr 2023
Operador De Maquinário
Jul 2017 - Nov 2022
Meio Oficial Operador De Máquinas
Sep 2017 - Jan 2019
Almoxarife
Apr 2015 - Oct 2015
Ajudante Geral
Jan 2015 - Apr 2015
Team & coworkers
Colleagues at CDD IT - Service Innovation
Other employees you can reach at cddit.com.br. View company contacts for 52 employees →
CF
Caio Freitas
Colleague at Cdd It - Service InnovationItaquaquecetuba, São Paulo, Brazil
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LR
Leonardo Rezende Ferreira
Colleague at Cdd It - Service InnovationGreater São Paulo Area, Brazil
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IC
Iago Costa
Colleague at Cdd It - Service InnovationSão Paulo, Brazil
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NP
Natália Pedroso
Colleague at Cdd It - Service InnovationSão Carlos, São Paulo, Brazil
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JG
João Gomes Da Silva Neto
Colleague at Cdd It - Service InnovationOsasco, São Paulo, Brazil
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DA
Daniel Araújo
Colleague at Cdd It - Service InnovationSão Paulo, Brazil
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EA
Edivaldo Assis
Colleague at Cdd It - Service InnovationSão Paulo, Brazil
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AO
Andres Ocampo
Colleague at Cdd It - Service InnovationMedellín, Antioquia, Colombia
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DA
Daniel Augusto Ramos Gonzales
Colleague at Cdd It - Service InnovationSão José Do Rio Preto, São Paulo, Brazil
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CT
Cinthia Tavares
Colleague at Cdd It - Service InnovationSão Paulo, Brazil
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Caio Freitas
Colleague at Cdd It - Service InnovationItaquaquecetuba, São Paulo, Brazil
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LR
Leonardo Rezende Ferreira
Colleague at Cdd It - Service InnovationGreater São Paulo Area, Brazil
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IC
Iago Costa
Colleague at Cdd It - Service InnovationSão Paulo, Brazil
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NP
Natália Pedroso
Colleague at Cdd It - Service InnovationSão Carlos, São Paulo, Brazil
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JG
João Gomes Da Silva Neto
Colleague at Cdd It - Service InnovationOsasco, São Paulo, Brazil
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DA
Daniel Araújo
Colleague at Cdd It - Service InnovationSão Paulo, Brazil
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EA
Edivaldo Assis
Colleague at Cdd It - Service InnovationSão Paulo, Brazil
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AO
Andres Ocampo
Colleague at Cdd It - Service InnovationMedellín, Antioquia, Colombia
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DA
Daniel Augusto Ramos Gonzales
Colleague at Cdd It - Service InnovationSão José Do Rio Preto, São Paulo, Brazil
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CT
Cinthia Tavares
Colleague at Cdd It - Service InnovationSão Paulo, Brazil
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2 education records
Edson De Melo education
Gestão Em Tecnologia Da Informação, Information Technology
Ensino Médio, High School/Secondary Diplomas And Certificates
Colegio Professor Isaí Leiner
FAQ
Frequently asked questions about Edson De Melo
Quick answers generated from the profile data available on this page.
What company does Edson De Melo work for?
Edson De Melo works for CDD IT - Service Innovation.
What is Edson De Melo's role at CDD IT - Service Innovation?
Edson De Melo is listed as Protheus system support analyst at CDD IT - Service Innovation.
Where is Edson De Melo based?
Edson De Melo is based in São Paulo, Brazil while working with CDD IT - Service Innovation.
What companies has Edson De Melo worked for?
Edson De Melo has worked for Cdd It - Service Innovation, Autonomo, Tuboleve, and Crismar Maquinas E Produtos Para Limpeza.
Who are Edson De Melo's colleagues at CDD IT - Service Innovation?
Edson De Melo's colleagues at CDD IT - Service Innovation include Caio Freitas, Leonardo Rezende Ferreira, Iago Costa, Natália Pedroso, and João Gomes Da Silva Neto.
How can I contact Edson De Melo?
You can use AeroLeads to view verified contact signals for Edson De Melo at CDD IT - Service Innovation, including work email, phone, and LinkedIn data when available.
What schools did Edson De Melo attend?
Edson De Melo holds Gestão Em Tecnologia Da Informação, Information Technology from Uninove.
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