Extensive background in field and Sales operations focusing on strategic process improvement that enables efficient, impactful customer relationship development. --- Sounds great right? All the right buzz-words. A pithy summary of decades of commitment. Now as a Realtor, working one-on-one with the sole decision-maker every day, in every engagement, the connections and friendships I have made and the satisfaction of making a difference at one of the most stressful times of anyone's life --- moving --- is the most rewarding position I have had. Creating value, coaching, simplifying a challenging process, mentoring others, making a difference --- this is where it's at. This is where I am. And, I am grateful for all the roads that brought me to this point. Specialized skills: Senior housing, SaaS: DotLoop and LeadRouter CRM; Salesforce.com CRM administrator & trainer: , ATD-Certified Trainer; Six Sigma, Sandler System, IMPAX, Think, Inc., Account Development Strategies.