Eduardo Gutierrez Email and Phone Number

Maintains strong relationships with current and existing Commercial customers while obtaining new business with shop owners in the designated territory. . Grows loyalty and trust with customers . Provides WOW customer service through problem resolution, product knowledge, parts availability and on time delivery . Partners with Operations management to ensure a solid customer experience from sales call, to customer call, to fulfillment . Develops market analysis and action… Show more Maintains strong relationships with current and existing Commercial customers while obtaining new business with shop owners in the designated territory. . Grows loyalty and trust with customers . Provides WOW customer service through problem resolution, product knowledge, parts availability and on time delivery . Partners with Operations management to ensure a solid customer experience from sales call, to customer call, to fulfillment . Develops market analysis and action plans for commercial accounts . Develops, maintains, and revises key customer plans Show less

Managing the North Houston Warehouse while communicating the company image and sales promotion, while assisting the customers in their needs for products knowledge, training, and support with our products. Call on customers on weekly basis, make sure products is delivered in a timely manner and accuracy of the products ordered.

Store ManagerRetail/commercial and heavy duty parts operation in 7% increase in revenue 2011. Established initiatives and business plans that increased revenue by 4% over previous year 2010. Recover $25,000 of inventory in paper work discrepancies. Directs daily inventory analysis (cycle counts) to solve inventory problems, Adept at staffing, scheduling, training, merchandising, purchasing and overseeing multiple projects at once. Worked with outside sales representatives to develop new… Show more Store ManagerRetail/commercial and heavy duty parts operation in 7% increase in revenue 2011. Established initiatives and business plans that increased revenue by 4% over previous year 2010. Recover $25,000 of inventory in paper work discrepancies. Directs daily inventory analysis (cycle counts) to solve inventory problems, Adept at staffing, scheduling, training, merchandising, purchasing and overseeing multiple projects at once. Worked with outside sales representatives to develop new accounts and grow business with existing accounts. Develops and maintains outside vendor and service provider relationships and implemented strategies and initiatives to exploit new customer and revenue opportunities while maintaining company standards and generating a 48% profit margin.Outside SalesPromoted entire NAPA line of products and programs in addition to selling store’s services. Increasedsales through market penetration and new accounts development. Brought in 50 new accounts in 2007; store reached its quota in first year from startup by through consultative sales techniques and providing impeccable customer service.Manager Training ProgramPlanned, organized, and monitored the operation of the accounting systems, financial activities, budget preparation and human resource activities, coaching, evaluating, scheduling, supervising and training. Worked in a warehouse environment, Inventory, stocking and worked with JD Edwards system. Conducted paper work audits, inventory audits, forecasting, process improvement, monthly sales reports, projections, payroll and following the scope to assure a positive P&L statement and protecting company’s assets Show less