Sr. Analyst in the corporate finance and accounting department. Finance lead on portfolio of multiple projects, responsible for all month-end close activities including revenue adjustments, accruals, variance explanations, invoicing and billing submissions. Responsible for managing forecast files for each project to provide a detailed level of analysis for financial planning and quarterly forecasting predictions.

Staffing Manager for the CDC VAX project. Responsible for staffing levels, project labor category codes, and headcounts for Maximus and subcontractor groups. Managed a payroll team of 2 timesheet supervisors and 5 timesheet analysts. Worked closely with our finance department to ensure all project employees followed correct guidance and protocol for billing and invoicing purposes. Monitored daily, weekly, and quarterly reports for billable hours to ensure profit margin goals were being met. Assisted with employee onboarding, credentialing, SOP/Job Aid creations, and multiple payroll FAQs for the project.

Sr. Analyst - Workforce Management for the DC DOES project under the District of Columbia and the GCCT project for the Springfield-Greene County. Responsible for WFM, Operations, and QA oversight. Worked with Genesys Purecloud WFM software.

Sub-contractor through ERPi for the Dept. of Veterans Affairs. Served as the WFM Specialist for the VEO and MCT sites. Used Genesys, Salesforce, and Cisco CUIC.

Served as the WFM Analyst for the DRG Project, under the Dept. of Education. Worked with Genesys WFM software.

Team Lead for the CCO Project.