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Eduardo Mendonça Email & Phone Number

IT Executive | Customer Success | Customer Service | Customer Onboarding | Customer Support | Product Management | Operations Manager | Pre-Sales at Neogrid
Location: São Paulo, São Paulo, Brazil 16 work roles 4 schools
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Current company
Role
IT Executive | Customer Success | Customer Service | Customer Onboarding | Customer Support | Product Management | Operations Manager | Pre-Sales
Location
São Paulo, São Paulo, Brazil
Company size

Who is Eduardo Mendonça? Overview

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Quick answer

Eduardo Mendonça is listed as IT Executive | Customer Success | Customer Service | Customer Onboarding | Customer Support | Product Management | Operations Manager | Pre-Sales at Neogrid, a company with 512 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Eduardo Mendonça.

Eduardo Mendonça previously worked as Executive Head of Customer Success | GLOBAL at Neogrid and Head Customer Success for Integration Brokerage at Neogrid. Eduardo Mendonça holds Executive Mba, Customer Experience from Insper.

Company email context

Email format at Neogrid

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Neogrid

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Profile bio

About Eduardo Mendonça

Eduardo Mendonça is a IT Executive | Customer Success | Customer Service | Customer Onboarding | Customer Support | Product Management | Operations Manager | Pre-Sales at Neogrid. They is proficient in Inglês.

Current workplace

Eduardo Mendonça's current company

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Neogrid
Neogrid
IT Executive | Customer Success | Customer Service | Customer Onboarding | Customer Support | Product Management | Operations Manager | Pre-Sales
joinville, santa catarina, brazil
Website
Employees
512
AeroLeads page
16 roles

Eduardo Mendonça work experience

A career timeline built from the work history available for this profile.

Executive Head Of Customer Success | Global

Current

Responsible for supporting the Company to achieve more profitable projects and better relationship with our Customers local and Globally based on the best Customer Experience (managing 5 Coordinators, 8 Leaders and around 150 consultants and analysts) at five different sites on USA, Europe and Brazil (SP, SC e RS)

Jan 2020 - Present

Head Customer Success For Integration Brokerage

São Paulo, Brasil

Executive Manager Responsible of Professional Service, Project Management, Customer Support and Customer Success Teams for Integration Brokerage to Retailers, Distributors & Industries (managing 6 Coordinators and around 100 consultants and analysts) at three different sites (SP, SC e RS), supporting the Sales Team in order to achieve more profitable.

Jan 2019 - Dec 2019

Executive Operations Manager | Latam

São Paulo E Região, Brasil

Responsible for Sales and Professional Service Operations for all NeoGrid Offering regarding Industry Segment. Management teams divided in two different offices (São Paulo – SP and Joinville - SC).

Jul 2017 - Dec 2018

Professional Service And Customer Support Manager - B2B Integration | Latam

São Paulo Area, Brazil

Responsible for Professional Service, Customer Support, Software Development and Project Management Teams divided in three different offices (São Paulo - SP, Joinville - SC and Porto Alegre - RS).Reporting to the LATAM Service Director

Jul 2016 - Jul 2017

Service And Software Development Manager - Special Projects

São Paulo E Região, Brasil

Responsible for Pre-Sales, Functional Specification, Business Requirements, Software Development and Project Management Teams divided in two different offices (São Paulo - SP and Porto Alegre - RS).Reporting to the Integration Brokerage Operation Director

Jan 2015 - Jul 2016

Service Manager - Special Projects

São Paulo Area, Brazil

Responsible for Pre-Sales, Functional Specification, Business Requirements and Project Management Teams. Reporting to the Professional Services Director

Apr 2014 - Jan 2015

Product Management And Product Development Manager

São Paulo Area, Brazil

Reporting to the Techical Director

May 2013 - Apr 2014

Product Manager

Gxs

São Paulo E Região, Brasil

Reporting to the Product Director and Global SVP of Strategy and Development

Jan 2010 - Apr 2013

Solution Consultant \ Pre-Sale Specialist

Gxs

São Paulo Area, Brazil

Reporting to the Pre-Sale Manager and Commercial Director

Apr 2006 - Jan 2010

Product Manager

São Paulo Area, Brazil

Reporting to the Director Products and Marketing

Oct 2003 - Apr 2006

Implementation Manager

Gxs

São Paulo Area, Brazil

Reporting to the Manager Retail and CPG Products

Oct 2002 - Oct 2003

Product Analyst

Gxs

São Paulo Area, Brazil

Reporting to the Manager Retail and CPG Products

Mar 2002 - Oct 2002

E-Commerce Product Manager

Eztrade

São Paulo Area, Brazil

Multinational company providing e-Business, e-Commerce, and EDI solutions.Reporting to the Managing Director

Oct 2000 - Mar 2002

Technology Consultant/Project Coordinator

São Paulo Area, Brazil

Reporting to the Cell Manager

Sep 1999 - Oct 2000

Senior Systems Analyst / Project Leader

São Paulo Area, Brazil

Assigned to Banco Bradesco S.A

Sep 1996 - Sep 1999

Senior Programmer Analyst

São Paulo Area, Brazil

Assigned to the company Folha da Manhã S.A. (Folha de São Paulo Newspaper)

Dec 1995 - Sep 1996
Team & coworkers

Colleagues at Neogrid

Other employees you can reach at neogrid.com. View company contacts for 512 employees →

4 education records

Eduardo Mendonça education

Executive Mba, Customer Experience

Curso rápido de formação executiva com foco na experiência do cliente B2B, melhores práticas de mercado, sistemas de KPIs, métricas e.

Data Processing

Fundação Bradesco
FAQ

Frequently asked questions about Eduardo Mendonça

Quick answers generated from the profile data available on this page.

What company does Eduardo Mendonça work for?

Eduardo Mendonça works for Neogrid.

What is Eduardo Mendonça's role at Neogrid?

Eduardo Mendonça is listed as IT Executive | Customer Success | Customer Service | Customer Onboarding | Customer Support | Product Management | Operations Manager | Pre-Sales at Neogrid.

Where is Eduardo Mendonça based?

Eduardo Mendonça is based in São Paulo, São Paulo, Brazil while working with Neogrid.

What companies has Eduardo Mendonça worked for?

Eduardo Mendonça has worked for Neogrid, Bis Company - Acquired By Neogrid, Gxs, Interchange, and Eztrade.

Who are Eduardo Mendonça's colleagues at Neogrid?

Eduardo Mendonça's colleagues at Neogrid include Luciano Augusto De Oliveira, Fabio Retzlaff, Jason Marques, Andrelise Ferreira, and Adilson Krasovski.

How can I contact Eduardo Mendonça?

You can use AeroLeads to view verified contact signals for Eduardo Mendonça at Neogrid, including work email, phone, and LinkedIn data when available.

What schools did Eduardo Mendonça attend?

Eduardo Mendonça holds Executive Mba, Customer Experience from Insper.

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