Eduardo Mendonça Email and Phone Number
Eduardo Mendonça is a IT Executive | Customer Success | Customer Service | Customer Onboarding | Customer Support | Product Management | Operations Manager | Pre-Sales at Matera. They is proficient in Inglês. Colleagues describe them as "Mendonça foi meu gestor no time de Desenvolvimento de Produtos e sua liderança teve impacto muito positivo em minha trajetória profissional. Seu senso apurado em estratégia, negócios e visão executiva foram fundamentais para minha evolução em disciplinas como negociação, product marketing, ofertas, pricing e estratégias de vendas, bem como no desenvolvimento de pessoas. Seu estilo de liderança promove evolução de forma natural, com delegação responsável, feedbacks constantes e precisos e… Show more" and "O Eduardo é um colega que você pode contar para o que der e vier, profissional, bem humorado, super parceiro, coerente, atualizado. Foi bem legal ter trabalhado com ele. Edu, muito sucesso!"
Matera
View- Website:
- matera.com
- Employees:
- 689
-
Senior Manager Of Customer SuccessMatera Dec 2024 - PresentSão Paulo, BrasilResponsible for the strategic customer relationship team
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Executive Head Of Customer Success | GlobalNeogrid Jan 2020 - Dec 2024Responsible for supporting the Company to achieve more profitable projects and better relationship with our Customers local and Globally based on the best Customer Experience (managing 5 Coordinators, 8 Leaders and around 150 consultants and analysts) at five different sites on USA, Europe and Brazil (SP, SC e RS) -
Head Customer Success For Integration BrokerageNeogrid Jan 2019 - Dec 2019São Paulo, BrasilExecutive Manager Responsible of Professional Service, Project Management, Customer Support and Customer Success Teams for Integration Brokerage to Retailers, Distributors & Industries (managing 6 Coordinators and around 100 consultants and analysts) at three different sites (SP, SC e RS) , supporting the Sales Team in order to achieve more profitable projects and better relationship focused on Customer Journey.
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Executive Operations Manager | LatamNeogrid Jul 2017 - Dec 2018São Paulo E Região, BrasilResponsible for Sales and Professional Service Operations for all NeoGrid Offering regarding Industry Segment . Management teams divided in two different offices (São Paulo – SP and Joinville - SC).
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Professional Service And Customer Support Manager - B2B Integration | LatamNeogrid Jul 2016 - Jul 2017São Paulo Area, BrazilResponsible for Professional Service, Customer Support, Software Development and Project Management Teams divided in three different offices (São Paulo - SP, Joinville - SC and Porto Alegre - RS).Reporting to the LATAM Service Director
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Service And Software Development Manager - Special ProjectsNeogrid Jan 2015 - Jul 2016São Paulo E Região, BrasilResponsible for Pre-Sales, Functional Specification, Business Requirements, Software Development and Project Management Teams divided in two different offices (São Paulo - SP and Porto Alegre - RS).Reporting to the Integration Brokerage Operation Director
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Service Manager - Special ProjectsNeogrid Apr 2014 - Jan 2015São Paulo Area, BrazilResponsible for Pre-Sales, Functional Specification, Business Requirements and Project Management Teams. Reporting to the Professional Services Director
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Product Management And Product Development ManagerBis Company - Acquired By Neogrid May 2013 - Apr 2014São Paulo Area, BrazilReporting to the Techical Director -
Product ManagerGxs Jan 2010 - Apr 2013São Paulo E Região, BrasilReporting to the Product Director and Global SVP of Strategy and Development -
Solution Consultant \ Pre-Sale SpecialistGxs Apr 2006 - Jan 2010São Paulo Area, BrazilReporting to the Pre-Sale Manager and Commercial Director
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Product ManagerInterchange Oct 2003 - Apr 2006São Paulo Area, BrazilReporting to the Director Products and Marketing
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Implementation ManagerGxs Oct 2002 - Oct 2003São Paulo Area, BrazilReporting to the Manager Retail and CPG Products
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Product AnalystGxs Mar 2002 - Oct 2002São Paulo Area, BrazilReporting to the Manager Retail and CPG Products
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E-Commerce Product ManagerEztrade Oct 2000 - Mar 2002São Paulo Area, BrazilMultinational company providing e-Business, e-Commerce, and EDI solutions.Reporting to the Managing Director
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Technology Consultant/Project CoordinatorStefanini Sep 1999 - Oct 2000São Paulo Area, BrazilReporting to the Cell Manager -
Senior Systems Analyst / Project LeaderCpm Braxis Sep 1996 - Sep 1999São Paulo Area, BrazilAssigned to Banco Bradesco S.A -
Senior Programmer AnalystStefanini Dec 1995 - Sep 1996São Paulo Area, BrazilAssigned to the company Folha da Manhã S.A. (Folha de São Paulo Newspaper)
Eduardo Mendonça Education Details
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Specialization In Business Administration (Marketing Concentration) -
Business Administration -
Fundação BradescoData Processing
Frequently Asked Questions about Eduardo Mendonça
What company does Eduardo Mendonça work for?
Eduardo Mendonça works for Matera
What is Eduardo Mendonça's role at the current company?
Eduardo Mendonça's current role is IT Executive | Customer Success | Customer Service | Customer Onboarding | Customer Support | Product Management | Operations Manager | Pre-Sales.
What schools did Eduardo Mendonça attend?
Eduardo Mendonça attended Insper, Fundação Getúlio Vargas, Universidade Paulista, Fundação Bradesco.
Who are Eduardo Mendonça's colleagues?
Eduardo Mendonça's colleagues are Guarany Marques Viana Brasil, Ana Vargas, Daiane O., Lívia Rizzo, Patricia Mortati, Hiderval Cruz, Luiz Calegari.
Not the Eduardo Mendonça you were looking for?
-
Eduardo Mendonca
São Paulo, Sp -
Eduardo Mendonça
Front-End Developer | Javascript, React, React Native, Tailwind, Svelte, Wordpress, Webflow, Seo, Core Web VitalsSão Paulo, Sp1sysmap.com.br -
8ig.com.br, laureate.net, laureate.net, laureate.net, uol.com.br, sanofi.com, uniritter.edu.br, fadergs.edu.br -
Eduardo Mendonça
São Paulo, Sp1hotmail.com
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