Consulting and implementation of management, financial and business guidance information for decision making and improving business profitability.

IT management, planning, projects, security, and implementation of processes, methodologies and performance in the operation. Serving over 300 customers (service desk) and conducting commercial management, selection, goals and objectives, partnerships, training, channels, campaigns and KPIs. Team of 30 employees.• Lead the IT operation for retail, services and industry, with a 50% reduction in rework and problems, using MPS.BR and ITIL methodologies and traditional and agile processes such as SCRUM. • Lead the fusion and integration of partner technologies, bringing quality and scale of products and services. • Planned and conducted the analysis and implementation of financial, administrative and decision-making technologies at the national level (ERP), providing conditions for a growing revenues of over R$ 200 million. • Managed daily operations, resulting in over 2 million documents annually. • Provided MBA academic management to thousands of students, providing support, stability and security for executive training. • Delivered a bovine embryo transfer online technology project with Microsoft BI implementation in Ecuador, Panama, Honduras and Nicaragua, generating millions of dollars in revenue. • Architecture of technological solutions in billing and inventory management through applications distributed in several hospitals in the region of Ribeirão Preto, generating savings of over 80%. • LMS-EAD SaaS cloud and mobile project improving the user experience for 2,000 students. • Created an Information system, hosted in a cloud data center and connecting 200 franchises in Brazil (more than 10 thousand students). • Model for managing IT partners through routine management and SLA's, to improve the quality of service provision, cost reduction and disaster recovery. • Prepared the assessment with specialized consultancy to build a high performance team, with mapping of competencies and an action plan for training and replacements.

New business development, strategies, planning, innovation projects, cutting-edge technology and SAP commercial partnership with support team of consultants. Reporting to the Regional Commercial Director. • Worked on strategic planning, product creation and stabilization of the startup's IT operation. • Participated in designing the cloud videoconferencing product used in hotel chains and several companies, reducing the need for face-to-face meetings by 40%. • Led the online relationship network service startup that resulted in 100,000 active users. • SAP commercial partnership from pre-sales to post-sales, including lead search and prospect handling.

Planning, projects, leadership and operation of Information Technology. Reporting to the CEO.• Managed remote-learning projects (LMS) at universities for over 15 years, using Big Data and Analytics and gathering 30,000 online students and over 5,000 in-person students annually. • Participated in crisis scenarios and business resumption and continuity (turnaround). • Led IT operations involving Data Centers, VMWares, users and applications with SAP, Baan, Oracle, Microsoft SQL Server and Legacy systems, connecting units in Brazil, Mexico, Canada and the US and saving time and people by over 30% . • Implemented daily credit risk analysis operations with integration between SERASA, SPC, CISP, SCI, CCIP, enabling financial risk assessment, technical and credit limit, guarantees and final qualitative analysis of customer risk, and decision-making by the largest clients’ top management, resulting in an analyzes of R$ billion / year. • Led a financial risk analysis and credit release projects for the largest Brazilian banks, resulting in an analysis amount of R$ billion / year. Interface with C-Level for reporting.

IT Projects, SLA Management and Information Security. Reporting to the IT Manager. • Participated in scenarios of analysis, development and implementation of educational and financial systems of several group companies. IT management for thousands of monthly students on various platforms. Reduced the time and cost of the university's student enrollment process from 30 to 5 days. • Focused on integrated scalar productivity through critical thinking and coordinated action between the financial, academic and board sectors, resulting in annual revenue growth of R$ millions.

Programmer and Software Analyst • Analysis, development and implementation of Daily Control, Current Account and Reimbursement of Airline Tickets to manage users throughout Brazil.