Eduardo B. Email & Phone Number
Who is Eduardo B.? Overview
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Eduardo B. is listed as Expert Technical and Customer Support at Formlabs, a with 570 employees, based in Valladolid, Castilla and Leon, Spain. AeroLeads shows a matched LinkedIn profile for Eduardo B..
Eduardo B. previously worked as Expert Technical & Customer Support at Formlabs and ORDER LOGISTICS SPECIALIST & CUSTOMER SUPPORT REP (TECHNICAL AND WARRANTY ADVISOR) at Msx International. Eduardo B. holds Advertising & Public Relations from Universidad De Valladolid.
Email format at Formlabs
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About Eduardo B.
Wide international experience in Technical Support, Customer Service, and Logistics. performing as an expert agent, and occasionally as a trainer for recognized multinational companies (GoPro, General Motors, PSA, Formlabs) Native in Spanish, professional level in English and Portuguese. Currently learning French.Skills: decision-making, process improvement, languages, fast understanding of technical concepts, copywriting, attention to detail, and teamwork. I offer my services and experience for remote work positions in EU-based companies. Permanent residence in Spain and Hungary. EU-citizen, no visa required.
Listed skills include Ventas, Mercadotecnia, Redes Sociales, Estrategia De Mercadotecnia, and 6 others.
Eduardo B.'s current company
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Eduardo B. work experience
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Expert Technical & Customer Support
Expert level in the resolution of technical and operational support tickets. Incident analysis, warranty application, communication with different departments, and process follow-up until resolution, among other tasks. Extensive technical and customer relations knowledge and continuous training. English, Spanish, French, and Portuguese. SalesForce & other CRM programs.
Order Logistics Specialist & Customer Support Rep (Technical And Warranty Advisor)
From 2017 to 2019 - Order Logistics SpecialistPoint of communication between PSA-Stellantis Group factories and warehouses and dealers, providing data for stock control, estimated delivery dates and resolution of conflicts of vehicles under warranty. Languages: English, Portuguese, Spanish.From 2019 to 2021- Technical Analyst & Warranty Assessor. Technical Support and formal analysis of claims following the repair of vehicles under warranty. Detailed control of materials, procedures and costs and application of brand protocols. Conflict resolution, prioritization of cases and communication point with different brand departments.
Logistics Coordinator Spanish / Portuguese
Logistics coordinator, in charge of creating and reviewing the necessary documentation for the shipment of large orders of Fermax products to customers around the world. Control of customs documents, solving export problems, control and correction of prices and quotations.
Technical Support Agent
As an IT Technician specialist in English, Spanish, and Portuguese, my tasks consisted of resolving, documenting, and escalating issues related to the use of GM internal applications, and generating and resolving open support tickets via call, email, or CRM.
Customer Service / Order Fullfilment Coordinator
As a Technical Support Representative at GoPro, I performed different tasks such as solving technical problems with the cameras, informing the customers about the various products marketed, supervising the warranty conditions, or order fulfillment. Tasks performed in English, Spanish, and Portuguese.
Call Center Representative - International Road Assistance
Responsible for attending incoming phone calls from clients requesting international road assistance. I provided the best service in accordance with the insurance policies.I managed the required documentation for each situation and followed up each incident until its total resolution in collaboration with the rest of the team members.Tasks in Spanish, English and Portuguese language.
Colleagues at Formlabs
Other employees you can reach at formlabs.com. View company contacts for 570 employees →
Sharon Soong
Colleague at FormlabsSomerville, Massachusetts, United States
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TJ
Tyler Jaskoviak
Colleague at FormlabsSomerville, Massachusetts, United States
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HF
Hannah Ferrante
Colleague at FormlabsWorcester, Massachusetts, United States
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MB
Mark Bristol
Colleague at FormlabsBudapest, Hungary
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AO
Ashley Oakley
Colleague at FormlabsBowling Green, Ohio, United States
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SS
Simon Schmitz
Colleague at FormlabsBerlin, Germany
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JD
John Downs
Colleague at FormlabsGreater Boston, United States
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LG
Léa Glissant
Colleague at FormlabsParis, Île-De-France, France
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MO
Marissa Oswald
Colleague at FormlabsBerlin, Germany
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AB
Angela Barotto
Colleague at FormlabsFlorianópolis, Santa Catarina, Brazil
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Eduardo B. education
Advertising & Public Relations
Education record
Frequently asked questions about Eduardo B.
Quick answers generated from the profile data available on this page.
What company does Eduardo B. work for?
Eduardo B. works for Formlabs.
What is Eduardo B.'s role at Formlabs?
Eduardo B. is listed as Expert Technical and Customer Support at Formlabs.
Where is Eduardo B. based?
Eduardo B. is based in Valladolid, Castilla and Leon, Spain while working with Formlabs.
What companies has Eduardo B. worked for?
Eduardo B. has worked for Formlabs, Msx International, Fermax Global, General Motors, and Gopro.
Who are Eduardo B.'s colleagues at Formlabs?
Eduardo B.'s colleagues at Formlabs include Sharon Soong, Tyler Jaskoviak, Hannah Ferrante, Mark Bristol, and Ashley Oakley.
How can I contact Eduardo B.?
You can use AeroLeads to view verified contact signals for Eduardo B. at Formlabs, including work email, phone, and LinkedIn data when available.
What schools did Eduardo B. attend?
Eduardo B. holds Advertising & Public Relations from Universidad De Valladolid.
What skills is Eduardo B. known for?
Eduardo B. is listed with skills including Ventas, Mercadotecnia, Redes Sociales, Estrategia De Mercadotecnia, Mercadotecnia En Medios Sociales, Customer Service Representatives, Sap, and Portuguese.
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