Drive sales of Bell's residential product suite, including TV, Internet, Home Phone, and Smart Home services, by serving as a brand ambassador. Engage residential customers through direct face-to-face interactions using effective tactics such as canvassing.

Leadership of a team of supervisors and sssistants in prospecting for new customers and outsourced partners, creation of sales and marketing campaigns in local media and realization of events to promote the brand. Control of KPI's of coverage, capillarity, efficiency, participation, billing and profitability, inventory control and analysis, negotiation of credit agreements and default control, training and commercial consultancy for new commercial partners.

Control the efficiency and service level of the mechanics team in the dealership’s workshops. Warranty level assessment and assistance in diagnosing technical problems.Responsible for sales of parts, lubricants, and accessories for the Dealership Network.Sales monitoring (Sell-in / Sell-out) parts, lubricants and accessories. Inventory Control, Purchasing, ABC Curve, Inventory Turnover and Pricing.Guidance for new sales channels (wholesalers and independent workshops).Development of commercial actions, service campaigns and incentive actions for sellers and managers.Training of sales and after-sales managersTraining for the sales team (commercial, technical and lubricants)Parts and lubricants workshop for independent workshops in the Dealership region

Responsible for managing and planning regional sales, recruiting the sales team, training and negotiating with large customers. I monitored customer service indicators, new customer registration, purchase frequency, average ticket and health of credit lines. Within the list of activities, it was my responsibility to accompany the sales associates during their routine and identify opportunities for developing new businesses in the region, in addition to creating local sales campaigns and actions to encourage the sales force.

Initially hired as a commercial agent in a store of the largest mobile operator in Latin America, I received a promotion to the accounts department after the good result in direct sales. As an account manager, I was responsible for negotiating mobile communication solutions with large and national clients, while developing an outsourced office whose mission was to sell products and services suitable for small and medium-sized companies.