Multilingual and Omnichannel Conversational User Interface Designer, Developer, and Start-Up Advisor focused on Customer Success and User Experiences (VUI, CUI, CX and UX) for AI Products, Enterprise, Mobile, Web, Chatbot, Smart speakers and IoT Voice interfaces. Specializing in Conversational AI, Dialog Design, Usability, Information Architecture, Human Factors, Linguistics, Branding, Marketing and Advertising, Innovation, Process Improvement, Lean Design, Project Management, New Business Development, XML speech-related technologies, as well as Data Science and Discovery technologies. Direct experience leading customers within retail, healthcare, automotive, utilities, financial, travel and courier delivery corporations and governmental agencies.Specialties: VUI, CUI, UX, CX, AI, LLMs, GPT, Dialog Design, Usability, Web3, Crypto, Blockchain, DeFi, Information Architecture, Human Factors, Linguistics, Branding, Marketing, Gamification, Advertising, XML, XSL, HTML, VoiceXML, SRGS, GrXML, Business Intelligence, Data science, Data mining, Data warehousing, RDBMs.
Listed skills include Usability Testing, User Interface Design, Usability, Mobile Devices, and 37 others.