Eduardo P. Email & Phone Number

Skills and KnowledgeClear and efficient communication; Leadership; Business view; Public presentation; Mentoring and training of employees. Customer training. Experience with systems implementation and customization; Knowledge of programming and scripting languages (perl, php, python, javascript, shell script, golang); Knowledge of relational databases; Knowledge of linux environment; Knowledge of network monitoring, troubleshooting routing, services and protocols. Network Automation activities: Installation and configuration of software, customization and integration between systems; Development of automations with coding and integration with network monitoring tools and IT infrastructure; Delivery in production of the developed solutions; Support to the teams and squads at workgroup, such as communication with customers and technical guidance from colleagues;LanguagesEnglish – advanced levelSpanish – intermediate levelPortuguese – native and fluent

• 

  Network Automation / System Analyst

  Icaro Tech

  Apr 2021 - Present

  Technical leadership, management and communication in times ofoperational crises.Leadership of the team in occasional periods (covering vacations andoccasional absences of the team's chapter leader);Support to the commercial team in relation to new sales opportunities andparticipation in the requirements gathering process with the customer inthe pre-sales process;Support to the teams and squads at workgroup, such as communicationwith customers and technical guidance from colleagues;Development of network automations with coding and integration withnetwork monitoring tools and IT infrastructure;Knowledge of network automation, programming and scripting languages(perl, php, python javascript, shell script), relational databases and linuxenvironment (on-premise and cloud);Knowledge of network monitoring, troubleshooting routing, services andprotocols;Mentoring and training new team members - Application and presentationof internal and external training of network management and inventorytools;Network automation code development - analysis and troubleshooting ofcode/automation portal - Configuration, troubleshooting, analysis andmaintenance systems / Oracle database - Redhat operating systemSupport activities and project support in network monitoring andautomation tools.Application of workarounds and complex problems;Support in strategies for allocating resources within the team;Support in the recruitment of new professionals (analyzing CVs,conducting interviews and evaluating them with HR).